Reality bytes. Meet the teams and terms where they are - Ep 147

Judy and Simon host a thoughtful 'This Week in Therapy' episode, with Judy reflecting on her first few weeks in a new role and the difference between building quality from scratch versus stepping into processes someone else has already shaped. The conversation explores mistakes, AI responsibility, risk versus reality, impostor syndrome, writing, MoTaCon reflections, and how asking questions can be one of the most valuable things quality professionals do. Shawn and Heleen join to discuss shift-left mandates, team context, terminology, and the relief of realising that asking questions is not a flaw but a core part of the quality role.