Rebuilding Catering: Solving the People and Pipeline Problem

In this episode of the The Restaurant Roadmap, we dig into two of the biggest challenges in catering today; people and pipeline. From staffing shortages to stalled sales, hosts explore how to rebuild catering programs that are profitable, sustainable, and team-driven.Listeners will learn how to define catering-specific roles, create growth paths that retain top performers, and implement training systems that reduce chaos on event day. The conversation also covers how to build a predictable sales pipeline using CRMs, client follow-ups, and strategic partnerships that turn every event into repeat business.By the end, operators walk away with a clear blueprint: strengthen your people, streamline your process, and watch your catering revenue rise.Key takeaway: When your team feels supported and your brand feels consistent, success follows naturally.