Recruiting, Retaining Employees When the Going Gets Tough

Ohio election officials face increasing challenges in balancing integrity and access, made even harder by technology developments, shifts in legal dynamics and strong skepticism — all resulting in a staff turnover of 10% to 15% per year. Aaron Ockerman, president of Ockerman Consulting and executive director of the Ohio Association of Election Officials, however, calls the job a noble calling that contributes to the country’s democracy. He explains how election leaders address recruitment and retention by providing resources and opportunities for professional development, certification and skill development; mentorship; and a pipeline for new employees to work their way up the ladder.