Red Bead Breakdown of Out of the Crisis - Episode 2

In our second episode of the Red Bead breakdown of Out of the Crisis we get into Chapter 2 of the book, and specifically Deming's 14 Points for Management.  We introduce an Affinity Diagram seeking to organize the points under 4 broad categories - Be About It, Build Quality In, Lead As You'd Be Led, and Gift Pride In Work. As we disect these categories we meet new friends, like CoCo and Balthazar, who through their examples help us understand the 14 points in their application.  Links to items discussed in the show:  What is an Affinity Diagram? K-J Method | ASQ  www.redbeadpod.com  email: [email protected]