RedCap Quality - A Story of Technology, Creativity, and Accountability in SPD

Broken processes, communication breakdowns with the Operating Room, and rising frustrations – sound like a challenge you are facing in your Sterile Processing department? Big or small, each of our facilities encounter issues that have to be overcome or quality outcomes eventually suffer. On this episode we sat down with Carolyn Hooks and Traci Farley, from Children's Hospital of The King's Daughter's in Norfolk, Virginia to talk about the creative way their teams came together through a unique technology solution to build teamwork and drive change. Tune in to hear their hospital's story, and hopefully draw the inspiration and tools you need to finally make progress on the headaches you face every day in SPD. If you have leaders who are not fans of new technology, this interview is a must-listen! This Season 11 episode = 1 CE delivery model, so once you finish this interview, you can get your 1 CE credit immediately by passing the short quiz linked below each week. For access to this CE quiz and over 125 other free CE credit, visit our CE Credit Hub -> https://www.beyondclean.net/ce-credit-hub #BeyondClean #WeFightDirty #SterileProcessing #CEs #Podcast #Technology #Quality #Teamwork #Communication