Redefining Global TA: From Order-Takers to Strategic Partners with James Lafferty of Epicor

In this episode of Hiring on All Cylinders, Matt Staney talks to James Lafferty, VP of Global Talent Acquisition and Mobility at Epicor. James shares how he’s built a global TA function that makes 1,200+ hires a year across 32 countries—while staying consistent, human, and adaptable.They discuss what it really takes to lead modern TA: building systems that scale, earning trust across cultures, and finding the right balance between tech and the human touch.Highlights:Building a global TA model that works across time zones and teamsWhy recruiters need to be partners, not just process ownersHow AI is changing the role—but not replacing itLeading through acquisitions without losing what makes teams great