Redefining Healthcare Solutions: Enhancing Customer and Employee Experiences with Dave Norton, Founder and Principal of Stone Mantel

Customer and employee experiences have gained so much value in the healthcare industry, only to be improved by innovation.  In this episode, David Norton talks about driving change and innovation in the healthcare industry by enhancing customer and employee experiences. He introduces Stone Mantel’s Collaboratives program, a year-long initiative where companies study challenges, uses design thinking, and develop solutions together, allowing healthcare organizations to gain outside perspectives. Tune in to learn how Stone Mantel drives change in the healthcare industry! Click this link to the show notes, transcript, and resources: outcomesrocket.health