Refining the Guest Experience: Luxury + Wellness | The Smarter Spaces Podcast, Ep. 13 episode artwork

EPISODE · May 12, 2025 · 1H 6M

Refining the Guest Experience: Luxury + Wellness | The Smarter Spaces Podcast, Ep. 13

from Smarter Spaces Podcast · host Crestron

The technology that’s available in the hospitality industry can make the luxury experience for guests truly memorable — especially when it comes to providing wellness solutions. Our approach to those solutions, however, needs a reset — instead of thinking about a traditional “spa” in a hotel, and what happens only in the treatment room or fitness center, consider a total wellness experience that is woven throughout the property using technology that can benefit both the guest’s well-being and the bottom line. Amy McDonald, principal and CEO of the consulting firm Under a Tree, has advice and concrete, real-world examples in both the hospitality and real estate development industries. GUESTS  Amy McDonald, Under a Tree https://www.underatree.com/ Michelle Guss, VP of Hospitality, Crestron  Georgio Galaris, Residential Marketing Manager, Crestron Learn more: https://www.crestron.com/News/CresTV-PodcastFind Crestron on all other social media:YouTube: https://www.youtube.com/c/CrestronElectronicsLinkedIn: https://www.linkedin.com/company/crestron/Instagram: https://www.instagram.com/crestron/Facebook: https://www.facebook.com/Crestron/Twitter: https://twitter.com/Crestron/

Episode metadata supplied by the publisher feed · Published May 12, 2025

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The technology that’s available in the hospitality industry can make the luxury experience for guests truly memorable — especially when it comes to providing wellness solutions. Our approach to those solutions, however, needs a reset — instead of thinking about a traditional “spa” in a hotel, and what happens only in the treatment room or fitness center, consider a total wellness experience that is woven throughout the property using technology that can benefit both the guest’s well-being and...

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Refining the Guest Experience: Luxury + Wellness | The Smarter Spaces Podcast, Ep. 13

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