EPISODE · Aug 18, 2010 · 1H
Reflective Communication
Here in a single audio program are the basic tools to mediate disputes. The primary concept is that emotions are evoked from you, not done to you. By making "I feel" statements rather than "What You Do to Me" statements, understanding trumps winning. To learn more about these Premium Audio Programs visit http://www.FocusedPassion.com.
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Reflective Communication
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