REFORGE: Joe Hirsch

In recent podcast with Joe Hirsch Managing Director of Semaca Partners, we had the opportunity to discuss the ever popular, Feedback Sandwich. One of the most common ways to provide negative feedback is to “soften the blow” by sandwiching the negative feedback between two compliments. While a cursory review of this practice may reveal an amount of merit, the poor context this form of feedback provides ends up doing more harm than good. Joe discusses how by repeatedly providing feedback in this same format, most employees leave the conversation unclear about what to do next. He goes on to say that when folks leave these types of conversations, they are typically hanging on to the last thing that was said. This is the worst-case scenario. Now there is a manager who thinks he/she has provided effective constructive feedback and an employee who think he/she was just praised for a job well done, missing the need for improvement. To hear the rest of the podcase, visit Forging Employee experience. To stay in touch with Joe, visit him on LinkedIn or at his website. His amazing book on feedback is a must read and available on Amazon at The Feedback Fix. www.joehirsch.me