Reframing the future - reflections on hgkc research

Kim Jones shares insights into the research that she's been doing into how business owners are approaching the need to innovate in a world that's changed not only by technology, but also by these extraordinary circumstances of social and commercial upheaval.Reframing is about having a plan for a disruptive future at the same time as delivering in a disruptive today.Kim’s insights include how business leaders and their workforce are getting more comfortable with making decisions to flex, becoming more human centric - putting people first – and then deploying technology at speed to innovate at scale. In doing so, they are developing workplaces and market offerings that really resonate with workers and consumers.