Refusing to Play the Game with Gold Coast Auto Body's Drew Plischke

In the latest episode of Collision Course, Jason Stahl interviews Drew Plischke, director of client insurance reconciliation at Gold Coast Auto Body in the Greater Chicago area, on how his shop operates in a manner much different than other collision repair facilities, refusing to play the insurers' game and instead fighting tooth and nail for the vehicle owner. In this episode, you'll learn: The importance of educating the consumer on a proper and safe repair per their vehicle manufacturer's guidelinesThe importance of understanding your state's laws and insurance policy languageHow Gold Coast does not "play the game," as the price to repair the vehicle is produced by the extent of damage the vehicle sustained in the accidentHow Gold Coast adheres to a 100% disassembly with three goals in mind: no supplements, one complete part order and no delaysAnd more!