Rehab and Performance Lab Episode 21: Cancellations and Exercise Noncompliance: Can RTM Help Us?

Dr. Anang Chokshi, a dual board-certified PT and one of the architects behind remote therapeutic monitoring (RTM) codes, joins digital health expert Dr. Jon Ide-Don for a timely conversation with host Phil Plisky. Together, they explore why patients cancel, ghost HEPs, and drop off care—and how rehab professionals like you can change that. From rethinking engagement beyond “compliance” to weaving digital tools into every day practice, this episode offers real-world strategies that can elevate your outcomes and your patient relationships. Tune in as we ask, “Can RTM be more than just a billing code?”Learning ObjectivesAnalyze the evidence on technology-enabled rehabilitation and its impact on patient engagementApply evidence-based strategies to implement digital tools that foster patient engagement in clinical practiceSolve patient case scenarios in which technology enhances both clinical outcomes and patient engagementTimestamps(00:00:00) Welcome(00:00:05) Improving patient care through technology(00:04:02) Understanding patient adherence vs. engagement(00:08:59) Building trust and shared decision-making(00:13:03) Identifying barriers to exercise compliance(00:15:23) Facilitating patient engagement and success(00:18:32) Completing a plan of care(00:21:03) Addressing patient drop-off(00:23:17) The role of technology in rehabilitation(00:29:43) Defining remote therapeutic monitoring (RTM)(00:33:55) Real-world applications of remote monitoring(00:38:42) Enhancing care with remote therapeutic monitoring(00:43:47) Key takeaways for implementing RTMRehab and Performance Lab is brought to you by Medbridge. If you’d like to earn continuing education credit for listening to this episode and access bonus takeaway handouts, log in to your Medbridge account and navigate to the course where you’ll find accreditation details. If applicable, complete the post-course assessment and survey to be eligible for credit. The takeaway handout on Medbridge gives you the key points mentioned in this episode, along with additional resources you can implement into your practice right away.To hear more episodes of Rehab and Performance Lab, visit ⁠⁠⁠⁠⁠⁠⁠https://www.medbridge.com/rehab-and-performance-lab⁠⁠⁠⁠⁠⁠⁠If you’d like to subscribe to Medbridge, visit ⁠⁠⁠⁠⁠⁠⁠https://www.medbridge.com/pricing/