Reinventing Primary Care - Rushika Fernandopulle, Co-Founder and CEO of Iora Health

What this episode covers

The way we organize our medical system is a disaster, says Dr. Rushika Fernandopulle. When he and his team started thinking about this problem 17 years ago, they asked, "What if we actually tore down the system and started over, and built it on relationships and not transactions?" Iora Health, founded in 2010, now operates 47 practices in 10 different markets across the country and is part of a sea change of technology-driven, value-based care that puts primary care at the center of the health system. In this episode, Fernandopulle joins host Shiv Gaglani to illuminate the Iora Health model of care and explain why it is so needed. Learn about Iora's care collaboration platform, Chirp, that features a medical record open to patient viewing and input, and their omnichannel delivery model that cares for patients with an average of 19 encounters per patient per year. Plus, hear Fernandopulle's thoughts on COVID, the “moral injury” that leads to burnout, and the problematic vaccine rollout.

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