Reiss Ribeiro-Nelson & Louise Jooste - From Chaos to Clarity: Fixing Group Dining with Tech

Welcome back to Captive Conversations. In this episode, I’m joined by Reiss and Louise from Set Menu—a platform that’s quietly becoming a must-have in the hospitality tech stack. 💥 We talk: How menus get out of sync across delivery & booking platforms Why most operators still rely on spreadsheets and manual fixes Building Set Menu with real operators, not just devs The future of brand control, from third-party listings to guest experience 💡 One standout quote: “Our biggest competitor isn’t another tech tool—it’s the spreadsheet.” 📱 Learn more about Set Menu: https://setmenu.com/ #CaptiveConversations #SetMenu #HospitalityTech #RestaurantOps #MenuManagement #DigitalMenus #HospitalityInnovation