Reklamationsmanagement: Probleme vermeiden

from Handwerksimpulse · host Thorsten Moortz

Im Teil 1 der Miniserie zeige ich Dir, weshalb es zunächst wichtig ist Probleme zu vermeiden, statt sie hinterher lösen zu müssen. Im Teil 2 erzähle ich Dir dann was Du tun kannst, wenn "das Kind im Brunnen liegt".

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This episode was published on November 19, 2016.

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