Relationship First, Software Second: On Agency Product Management

This week Chris and Gina sit down with Nathan Henry and Vicky Volvovski of Postlight’s PM leadership to talk all things product management at a client services firm. Nathan and Vicky share ideas on building lasting client relationships and break down how to structure client workshops to get at the root of the problems you’re trying to solve. Then, they discuss what questions you should be asking to gain trust and encourage your clients to open up.Links:Postlight MTAPostlight CareersSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What this episode covers

This week Chris and Gina sit down with Nathan Henry and Vicky Volvovski of Postlight’s PM leadership to talk all things product management at a client services firm. Nathan and Vicky share ideas on building lasting client relationships and break down how to structure client workshops to get at the root of the problems you’re trying to solve. Then, they discuss what questions you should be asking to gain trust and encourage your clients to open up. Links: Postlight MTA Postlight Careers See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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