Relationship marketing
from Principles of Marketing; and Essentials of Marketing by Frances Brassington and Stephen Pettitt - podcasts Hosted by Stephen Humphrey
Stephen outlines what relationship marketing means, concentrating in particular on how the relational school of thought has challenged the traditional transactional model. (Brassington and Pettitt: pp.10-11)
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This episode was published on September 26, 2007.
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