EPISODE · Jan 22, 2026 · 5 MIN
Releasing the Wrong Body Is Not Just “Human Error” - Mistake of the Week
from My Favorite Mistake: Learning Without Blame in Business and Leadership · host Mark Graban
A devastating hospital mistake in Glasgow was described by leaders as “human error,” even as they acknowledged that “very rigorous processes” were not followed. In this episode of The Mistake of the Week, Mark Graban examines why suspensions and discipline don’t guarantee improvement — and how gaps between written procedures and real work create hidden risk. Punishment may feel like accountability, but without fixing the system, the same harm remains possible.
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What this episode covers
A tragic hospital error was labeled “human error,” even though leaders admitted procedures weren’t followed. This episode explains why punishment doesn’t prevent recurrence — and what actually reduces risk.
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Releasing the Wrong Body Is Not Just “Human Error” - Mistake of the Week
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