Relentless Improvement: Turning a Steady Manufacturer Into a Growth Engine - Bill Hazard

Sal is joined by Bill Hazard, President of Novo Partners, for a conversation about the power of steady, disciplined improvement and how it can transform a manufacturer into a true growth engine. Bill shares his path from engineer to business builder, and why operations—and the challenge of making things better week after week—became the through‑line of his career. He reflects on buying Novo in 2014 and seeing not just a stable shop but the potential for exponential growth, driven by small, relentless improvements that don’t look exciting but compound over time. Sal and Bill discuss how that mindset helped revenues triple in five years and grow fivefold in ten, supported by smart expansions, a strategic acquisition that doubled sales, and a culture that encourages “productive struggle” and pairs young talent with seasoned leaders. Bill also previews the launch of Novo Lean Solutions and why creating repeatable systems matters so much for manufacturers, offering a reminder that growth comes from structure, not heroics.