Reliability Engineering Mindset • Alex Ewerlöf & Charity Majors

This interview was recorded for the GOTO Book Club.http://gotopia.tech/bookclubAlex Ewerlöf - Senior Staff Engineer at Volvo Cars & Author of "Reliability Engineering Mindset"Charity Majors - Co-Founder & CTO of honeycomb.io & Co-Author of "Observability Engineering"RESOURCESAlexhttps://bsky.app/profile/alexewerlof.comhttps://www.linkedin.com/in/alexewerlofhttps://www.alexewerlof.comCharityhttps://twitter.com/mipsytipsyhttps://linkedin.com/in/charity-majorshttps://charity.wtfhttps://www.honeycomb.io/blog/slos-are-the-api-for-your-engineering-teamDESCRIPTIONAlex Ewerlöf shares his journey from product engineering to reliability engineering and discusses the practical challenges of implementing Google's SRE practices in real-world companies.He emphasizes the significant gap between Google's idealized SRE approach — which he links to "a fantastic chef's recipe for Michelin-starred restaurants" — and the reality most companies face with limited resources and infrastructure. The discussion covers key topics including the evolution from traditional operations to where engineers own their code in production, the critical importance of choosing SLIs that align with business impact, and how SLOs help set expectations and help the service consumers prepare non-functional requirements.Alex coined the law of 10x per 9 highlighting that reliability isn't free and requires careful cost-benefit analysis.RECOMMENDED BOOKSAlex Ewerlöf • Reliability Engineering Mindset • https://blog.alexewerlof.com/p/remC. Majors, L. Fong-Jones & G. Miranda • Observability Eng. • https://amzn.to/38scbmaC. Majors & L. Campbell • Database Reliability Eng. • https://amzn.to/3ujybdSAlex Hidalgo • Implementing Service Level Objectives • https://amzn.to/4pbWJxwBrian Klaas • Fluke • https://amzn.to/41V1CkoSimler & Hanson • The Elephant in the Brain • https://amzn.to/4fYCG1iBlueskyInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!