EPISODE · Jul 28, 2026 · 19 MIN
REMASTERED: Letting Go of Sabotaging Self-Talk, with Shelly Smith and Jennifer Bennett | (Self Improvement, Personal Development, Sales, Business)
from The Action Catalyst
Mortgage professional Jennifer Bennett and professional coach Shelly Smith share a powerful story of resilience, mindset transformation, and business growth through coaching. Bennett discusses rebuilding her career after a difficult divorce and personal setbacks, revealing how limiting self-talk, stress, and a lack of control were holding her back from regaining top performance in sales. With Smith’s guidance, she learned to reframe negative thoughts, focus on what she could control, and intentionally reshape her mindset to overcome adversity, improve productivity, and rebuild client relationships. The conversation highlights the critical role of coaching in personal development, the impact of mindset on sales success, and how shifting from fear and scarcity to belief, focus, and gratitude can drive both professional achievement and personal fulfillment.
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What this episode covers
Shelly Smith, a Professional Sales Coach here at Southwestern Consulting, is a natural encourager and loves to laugh hard while working hard. She honed her sales and recruiting skills working 9 years with The Southwestern Company selling door-to-door. She is passionate about helping people visualize where they want to go and holding them accountable on the journey there. She has experience in the travel and fundraising industries. Lately, she has been having a blast encouraging a new sketch and improv group that she directs. Jennifer Bennett has been in the housing market for 25 years. She is currently working at Caliber Home as a Loan representative. Jennifer is dedicated to providing superior service and personal expert guidance throughout the home financing process. Show Highlights: We had to catch the negative self-talk and change the way she was thinking about her situation. – Shelly SmithWhen you’re in sales, it’s hard to hide what is going on in your personal life. – Jennifer BennettSelf-talk is the biggest factor in my positive results. – Jennifer BennettThe talks I had with Shelly got me so grounded. – Jennifer BennettI was able to share what was happening both professionally and personally. Shelly helped to redirect my focus. – Jennifer BennettI didn’t realize how many things I was telling myself internally. – Jennifer BennettIt’s hard to realize that you are allowing your self-talk to become negative when you’re in the thick of it. – Jennifer BennettIt is crazy, it won’t be soon and you now need to start acting as if it isn’t. – Shelly SmithI felt a complete lack of control and desperation. -– Jennifer BennettYour thought process is so powerful and affects your sales process. – Jennifer BennettSlowing down self-talk was unbelievably impactful. – Jennifer BennettIf you can’t physically change what is happening, then you have to change how you think about it. – Shelly SmithSome people don’t change because their identity is wrapped up in the thing they are complaining about. – Shelly SmithMy biggest obstacle wasn't my circumstances; it was me. – Jennifer BennettIf you believe it long enough, eventually you don’t have to talk yourself into it anymore. – Shelly SmithDecide in your heart that you're willing to fight for whatever you're after. – Jennifer Bennett The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!
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REMASTERED: Letting Go of Sabotaging Self-Talk, with Shelly Smith and Jennifer Bennett | (Self Improvement, Personal Development, Sales, Business)
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