Remembering Diana Helfinstine and Her Commitment to Customer-Driven Growth at Essilor

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss - C-Suite Advisor on Customer Experience & Business Growth | Best-selling author

We recently learned that a good friend of ours, Diana Helfinstine, VP of Customer Experience at Essilor, the world's largest manufacturer of eyeglasses has passed away. In tribute to Diana, we're revisiting this podcast episode in which Diana shared how she implemented customer experience strategies that further differentiated Essilor's services, creating greater value for their customers and patients. Find more information in the show notes at customerbliss.com/cb89

Episode metadata supplied by the publisher feed · Published Feb 8, 2018

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Remembering Diana Helfinstine and Her Commitment to Customer-Driven Growth at Essilor

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