Remodeling Your Business // Maggie Harlow - Owner of Signarama Downtown - Louisville KY

We're joined by Maggie Harlow – the successful owner of Signarama Downtown in Louisville KY. She's a leader in the industry and also a columnist for Signs of The Times. We talk about her journey in the sign industry – from jumping into ownership without any industry experience, through managing large national projects for clients, and then to completely "re-modeling" her business when the old model no longer fit. There are lots of great nuggets and advice in this episode.This episode is sponsored by:GCI Digital ImagingYour large/grand format trade printing partnerOwner T.J. Bedacht and his team focus on providing old-school customer service. You can check out Episode #9 to see for yourself.  So if you're looking for a wholesale print provider for banners, coroplast signs, vehicle wraps, and other digitally printed graphicsLearn more and place your first order at https://gci-digital.com.---In this episode...00:00 - Intro01:21 - Welcome04:41 - Welcoming Maggie06:20 - Signarama vs FastSigns07:30 - Maggie's story10:20 - What is perfect about the sign industry?15:15 - Love/hate relationship with the industry17:43 - 1st full year as a franchise owner and doing a million23:30 -  90 buses in 90 days?26:20 - Other managed projects31:00 - The time frame for the transition37:10 - Picky about doing projects38:50 - Saying NO to customers42:40 - Favorite type of sign to make44:00 - Advice for shop owners  45:55 - Present trends and the future of the industry48:45 - Future of Maggie's business50:00 - Maggie's leadership team58:00 - Thanks to Maggie01:02:23 - Rapid takeaways Ready to systemize and scale your shop?Start by creating your free account on the Better Sign Shop platform at https://my.bettersignshop.com/Are you a sign or print shop owner?Join the Better Sign Shop Community - our free Facebook group exclusively for shop owners and managers (https://www.facebook.com/groups/bette...)---Want to follow the crusty sign guys?Bryant from Better Sign Shop- Better Sign Shop Website: https://www.bettersignshop.com- Better Sign Shop Facebook page: https://www.facebook.com/bettersignshop###Michael from Letterbox Sign Design- Letterbox Sign Design Website: https://www.letterboxsigndesign.com/- Facebook page: https://www.facebook.com/Letterboxsig...###Peter from Sign Shop Consulting- Sign Shop Consulting Website: https://www.signshopconsulting.com/---Interested in being a guest on the show? Have questions you'd like to hear us answer on the air?Reach out to us.