EPISODE · Sep 4, 2020 · 35 MIN
Remote Support with Jessica Deen
from RunAs Radio · host Richard Campbell
The pandemic has sent everyone home to work - how do you support them? Richard chats with Jessica Deen about her work doing remote support both before and now during the COVID-19 pandemic. Jessica starts out talking more philosophically about support work in this challenging time, with lots of patience and empathy. But that also takes effective remote communication - being able to see the person you're supporting is incredibly valuable! Ultimately effective remote support comes down to understanding the person battling the issue and working with them - like working locally, only harder!
What this episode covers
The pandemic has sent everyone home to work - how do you support them? Richard chats with Jessica Deen about her work doing remote support both before and now during the COVID-19 pandemic. Jessica starts out talking more philosophically about support work in this challenging time, with lots of patience and empathy. But that also takes effective remote communication - being able to see the person you're supporting is incredibly valuable! Ultimately effective remote support comes down to understanding the person battling the issue and working with them - like working locally, only harder!
NOW PLAYING
Remote Support with Jessica Deen
No transcript for this episode yet