[REPLAY] Creating a Supportive Culture in the Midst of Chaos

Welcome back to the Intersection Podcast! This week we have a replay of an episode from the pandemic, that applies today. When our world feels chaotic, we return to community and culture for support. Tatyana Fertelmeyster is a diversity and inclusion consultant and expert, and is the founder and Principal of Connecting Differences. For over 20 years, Tatyana has been working as an intercultural professional, having started her career as a therapist for Soviet Union refugees. She also specializes in domestic diversity. She joins me to talk about the mental strains caused by the pandemic and what leaders can do to make it easier for their employees.Here are a few highlights from our conversation:Tatyana’s philosophy is: that wherever there are people, there are differences.Leaders have been dealt the same hand as their team members, yet are still expected to be in the know.Privilege is something we understand by its absence rather than its presence.Right now, it is important to have realistic expectations of yourself and others.Any big change is a big loss.Leaders need to check in with their people and support them by being understanding and giving them recognition for their hard work.In virtual meetings, you should dedicate some time to socializing with your team members to relieve tension and anxiety. Create a space that appreciates candor about people’s current experiences. Use your privilege to speak up on someone else’s behalf.ResourcesTatyana Fertelmeyster on LinkedIn | TwitterConnectingDifferences.com