Researching Empathy in Software Development

Hashini Gunatilake is a researcher exploring the role of empathy in developer-stakeholder interactions within software engineering. She is currently pursuing her PhD in Software Engineering at Monash University as part of the HumaniSE Lab to identify ways to improve software engineering processes and outcomes through empathetic practices. Her research contributions have been published in leading software engineering journals, including ACM Transactions on Software Engineering and Methodology (TOSEM), Information and Software Technology (IST), and the Journal of Systems and Software (JSS). Sponsored by CodeCrafters - discount link LINKS Hashini’s LinkedIn Hashini’s website Paper: Enablers and barriers of empathy in software developer and user interactions: a mixed methods case study HumaniSE Lab - Monash University HOSTS Andrea Goulet LinkedIn | andreagoulet.com Ray Myers LinkedIn | Craft vs Cruft on YouTube ABOUT EMPATHY IN TECH Empathy in Tech is a non-profit project of Superbloom Design. Together, we’re on a mission to accelerate the responsible adoption of empathy in the tech industry by: Closing the empathy skills gap by treating empathy as a technical skill. Teaching technical empathy through accessible, affordable, actionable training. Building community and breaking down harmful stereotypes and tropes. Promoting technical empathy for ethics, equity, and social justice. Learn more at empathyintech.com