Resetting your Password When You Don't Have Access to Your Phone or Email

If you’ve lost access to your phone number and email address, you’ll need to contact AT&T customer service for assistance. Here’s how:Call SBCGlobal/AT&T Customer Support: Dial SBCGlobal/AT&T’s customer support number at +1–475–315–9016 or 1–800–288–2020 (Toll-Free).Provide Account Information: Be prepared to provide any account information you remember, such as your name, billing address, or previous passwords (if you can recall any).Verify Your Identity: The customer service representative will ask you several security questions to verify your identity.Reset Your Password: Once your identity is confirmed, AT&T will help you reset your password.