Resilience Series: How to respond to an ICT-related incident

In this episode of our Resilience series, “How to respond to an ICT-related incident,” Denise Murray, Head of Financial Services Compliance and Regulatory Relations, is joined by Ian Duffy, Partner in our Technology and Innovation Group. They share practical insights on identifying and managing ICT incidents, from phishing attacks and supply chain compromises to large-scale cyber breaches. The discussion covers activating response plans, engaging stakeholders, and meeting relevant regulatory obligations including under DORA and GDPR. They also highlight why documenting decisions during fast-moving disruptions and conducting lessons-learned reviews are essential for an effective and compliant response to incidents. For more insights and to access our resilience playbook, visit arthurcox.com/resilience.