EPISODE · May 9, 2019 · 22 MIN
Resolving Conflict
from The Water Brothers · host American Water College
Conflict arises when individuals and teams have different wants, needs, or expectations. Water and Wastewater Utilities are filled with people who have different wants, needs, and expectations. Naturally, conflict will arise. The question is, will the conflict become an asset or a liability. Unresolved conflict is detrimental to an organization. Listen as the Water Brothers present a simple process for resolving conflict.
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