Respectful Language: How to Write Policies That Treat Your Employees Like Adults with Lewis Eisen

The Art of Regulating Adults: How to Write Policies That Induce Grown-Up Cooperation Rather than Childlike Resistance with Lewis Eisen Whether set down in formal policies or posted on signs, too often a company’s rules sound like they were written by angry parents talking to naughty children. Your employees respond to that tone of voice with resistance and high turnover and your potential customers just turn away. These responses both increase costs and reduce profits. 🛎  In this episode The leading professional authority on the use of respectful language in corporate policies, Lewis Eisen puts a spotlight on how to shift their policy writing culture from confrontational to cooperative. ABOUT LEWIS Lewis Eisen has worked as... • a lawyer • an IT manager • a business consultant • an Information Management specialist, and • a government policy writer. He now combines them all to show organizations how to shift their policy writing culture from confrontational to cooperative. He is the author of the international best-seller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, now in its 3rd Edition, and his approach to policy drafting is used by organizations across North America and in Europe. Connect with Lewis https://lewiseisen.com/ LI:   https://www.linkedin.com/in/lewiseisen/ IG:  https://instagram.com/lewiseisen/ YT: https://www.youtube.com/@lewiseisen ----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.