Experience Leadership - The Small Business Podcast

How Leaders Can Fix Hybrid Before It Breaks Your Culture with Ranya Nehmeh Hybrid work was supposed to be the silver bullet. Instead, it turned into a rubber band—stretching teams thin, snapping collaboration, and leaving leaders holding the pieces. While organizations rushed into “flexibility,” they forgot to redesign the one thing holding their culture together: the office. 🛎 In this episode of Marc Haine Live, we sit down with Senior HR Strategist, author, and future-of-work powerhouse Ranya Nehmeh, whose newest book In Praise of the Office argues that the workplace isn’t dead—it’s just misunderstood. Ranya breaks down:  • Why hybrid work still isn’t working (and no, it’s not because people “don’t want to come in”)  • Why engagement is dropping even as flexibility rises  • How the office—used intentionally—becomes the home base for trust, collaboration, and culture  • The leadership blind spot that’s costing companies connection, creativity, and performance  • The future of work models that actually support belonging You’ll walk away with practical tools to design a hybrid system that WORKS—one based on trust, purpose, and human connection rather than attendance tracking and hope. If you’re a leader struggling with disengaged teams… or wondering why your hybrid policy is producing meh results… this episode hands you clarity on a silver platter. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Ranya Ranya Nehmeh is a senior HR strategist with expertise in people strategy, HR policy, leadership development, and talent management. She has held key HR roles at the OPEC Fund for International Development in Vienna and the European Central Bank in Frankfurt. She is a lecturer at the University of Applied Sciences for Management & Communication in Vienna and the author of In Praise of the Office: The Limits to Hybrid and Remote Work (2025) and The Chameleon Leader: Connecting with Millennials (2019).   Ranya holds a master’s in industrial relations and human resource management from the London School of Economics & Political Science (LSE) and a Doctor of Business Administration from the Swiss Management Center in Zug. Her recent articles, co-authored with Wharton professor Peter Cappelli, include “Hybrid Still Isn’t Working” (Harvard Business Review July/August 2025), “Sustainable Agility: How HR Can Survive the Rapid Pace of Change” (People + Strategy Journal, SHRM, July 2024), “It’s Time to Do Away with ‘Dry Promotions,’” (Harvard Business Review, July 2024) and “HR’s New Role” (Harvard Business Review, May/June 2024 magazine). Get her book: In Praise of the Office: The Limits to Hybrid and Remote Work.  Connect with Ranya  www.ranyanehmeh.com [email protected]   / ranyanehmeh     / ranyanehmeh     / ranya.nehmeh      / @ranya.nehmeh   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Command, Communicate, Carry Out: The Crisis Leadership Formula with Patrick Hardy What happens when disaster strikes your business? Flood. Cyberattack. System failure. Security threat. Most organizations believe they’re prepared because they have a disaster plan.  But when a real emergency happens, something unexpected occurs: people freeze. This phenomenon—known as the bystander effect—can paralyze organizations at the exact moment decisive action is needed. In this episode of Marc Haine Live, Marc sits down with Disaster Patrick, a crisis response expert known for stress-testing disaster programs in extreme environments. Patrick shares how leaders can replace outdated disaster plans with something far more effective: an Elite Crisis Team mindset. About Patrick Disaster Patrick isn’t your ordinary disaster professional; he stress-tests disaster programs them in the most extreme environments on earth. From performing 28 hours of non-stop CPR to testing engineering limits of Lego Structures in 200-mile-per-hour wind tunnels, he’s the mastermind behind the C3 Method: Command, Communicate, and Carry Out. Through his 'Disaster Lab' on YouTube, he’s helping businesses move beyond the 'red binder' to build elite teams that don't just survive a crisis—they command it. Connect with Patrick www.disasterpatrick.com ‪@DisasterPatrick‬    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Become Ridiculously Easy to Do Business with David Avrin Why do customers leave—even when they say they’re satisfied? Here’s the uncomfortable truth: satisfaction isn’t loyalty. And in today’s marketplace, frustration isn’t a surprise anymore… it’s expected. In this episode of Experience Leadership, I sit down with globally recognized customer experience expert David Avrin, author of Ridiculously Easy to Do Business With, to tackle one of the biggest and most expensive problems organizations face: built-in friction. Policies. Procedures. Silos. “That’s just how we do it.” All of it adds up to customer frustration—and your customers are reacting. David shares powerful research from 2026, revealing that when customers encounter friction, only 14% do nothing. The other 86% take action—and most of that action hurts your business. They leave. They tell others. They disengage. We unpack:  • Why customer satisfaction is no longer a reliable predictor of loyalty  • Why customers now give only one or two chances  • Why your most dangerous customers rarely complain  • And how to use behavioural research to predict what frustrated customers will actually do If you want to attract, retain, and protect your customers in a market where switching is easy and patience is thin, this conversation is your wake-up call. 🚨 Get David's 2026 Report here 👉🏼 https://www.ridiculouslyeasy.com/report About David One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in over 30 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.  David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books, including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With.  Connect with David ridiculouslyeasy.com https://www.instagram.com/therealdavidavrin https://www.youtube.com/channel/UCtH4DdaOhbturnA9OI80kPw https://www.facebook.com/DavidAvrinFans https://www.linkedin.com/in/davidavrin/ ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Courageous Leadership with Rick Denley Struggling to retain top talent?  In this episode of Marc Haine Live, Growth Leader Rick Denley reveals why courageous leadership is the missing piece in attracting, engaging, and retaining high-performing teams. Only 44% of employees are fully engaged at work. That means most teams are underperforming — and many leaders don’t even realize it. In this conversation, you’ll learn:  • Why trust is the new competitive advantage  • How to empower people through purpose and participation  • Why investing in growth keeps top performers  • The difference between control-based and trust-based leadership  • Practical steps to become a courageous leader If you want people to rise with you — you must lead in a way worth rising for. Connect with Rick: Website: https://rickdenley.com/ Instagram: https://www.instagram.com/rick_denley/ LinkedIn: https://www.linkedin.com/in/rickdenley/ Book: REINVENT YOURSELF About Rick Rick is a courageous leader. Having led multinational corporations for decades and coaching high-level executives, entrepreneurs and athletes. Looking to share his learnings, he wrote what became a best-selling book entitled ’REINVENTEDYOURSELF, a blueprint to assist people to make courageous changes through any mess, mission or movement they are on. Drawing on his personal experiences of change, he himself changed to pursue his dream of entrepreneurship by founding Peak Performance Leadership.  His solopreneur efforts help others grow into their best version of themselves. Leveraging his career and life experiences, he shares his successful Change Growth Formula to thousands through his speaking, coaching and consulting. Rick is a sought-after keynote speaker and renowned coach. Rick’s philanthropic efforts as an amateur boxer and triathlete raise funds to end cancer in our lifetime. Rick Denley is a COURAGEOUS LEADER!  He is the best-selling author of REINVENT YOURSELF, and a top authority on growth through CHANGE LEADERSHIP. With over 30 years of scaling and growth success—leading multinational corporations, coaching executives, and professional athletes—Rick EMPOWERS LEADERS to transform and maximize their INFLUENCE AND IMPACT.  His philanthropy involves being an UNDEFEATED AMATEUR BOXER and TRIATHLETE, raising funds & awareness for cancer research at The Princess Margaret Hospital. As an award-winning international COACH, CONSULTANT & SPEAKER, Rick has INSPIRED THOUSANDS worldwide to break barriers and reach THEIR PEAK PERFORMANCE. ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

How Leaders Accidentally Become the Bottleneck with Brad Poulos Most business owners are exhausted—not because they’re lazy, but because they’re trying to carry a business that was never designed to support them. In this episode of Marc Haine Live, Canada’s Small Business Professor Brad Poulos explains why many of the problems owners obsess over aren’t real problems at all—and why stepping back can sometimes be the most profitable move you make. You’ll learn: • Why most businesses fail from small mistakes, not big ones • How decision overload destroys scale and cash flow • When growth is actually the wrong goal • Why letting go is a leadership skill—not a risk This episode is a must-watch for founders, operators, and managers who want a business that works for them—not one they constantly rescue. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Brad Brad Poulos—known as Canada’s Small Business Professor—helps entrepreneurs think clearly about hard decisions. He’s not a theorist. He’s an operator. Brad has started businesses, sold some, closed others, and scaled a startup to #8 on the Profit 100 list. He has raised capital as a public company CEO on both Wall Street and Bay Street. In other words, he’s lived the pressure, the payroll anxiety, the growth excitement—and the occasional “what was I thinking?” moment that comes with building something real. For the past 16 years, Brad has taught entrepreneurship, strategy, and small business at Toronto Metropolitan University, where he also launched Canada’s first Cannabis Essentials course series. He is the author of Most Problems Solve Themselves and The Small Business Operator’s Manual, and co-author of From Pitch to Payoff. Brad’s philosophy is simple: Build a business that is profitable, focused, and built to last. No startup theatre. No jargon. Just practical operating principles that work in the real world. Connect with Brad 📍 Website: bradpoulos.com 📧 Email: [email protected] 🔗 LinkedIn: https://www.linkedin.com/in/bradpoulos/ 📘 Facebook: https://www.facebook.com/brad.poulos ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

The Hidden Signals That Shape Leadership Impact with Dr. Scott Hutcheson Most leaders think their impact comes from intelligence, experience, or authority. And that belief is quietly costing them trust, momentum, and results. In this episode of Marc Haine Live, I’m joined by Dr. Scott Hutcheson, professor and author of Biohacking Leadership, to challenge one of leadership’s most dangerous myths: that good intentions equal positive impact. Scott explains why leadership impact is shaped less by strategy and more by the biological and behavioural signals leaders send every single day—often without realizing it. When those signals create stress, uncertainty, or inconsistency, even highly competent leaders see their impact stall or backfire. In this conversation, we unpack: What leadership impact really is (and why most leaders misunderstand it) Why small, repeatable behaviours matter more than charisma or expertise How inconsistency quietly erodes trust—even when decisions are “right” Practical ways to increase impact without working harder or saying more If you’ve ever thought, “I don’t get it—I’m doing everything right,” this episode might explain exactly what’s happening. About Scott Dr. Scott Hutcheson is a professor, author, and practitioner whose work focuses on leadership, team, and organizational performance through the biology of behaviour. He’s worked with over 4000 leaders from 147 different countries. Connect with Dr. Scott www.scotthutcheson.com Linkedin:   / scotthutcheson     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Why Working Harder Isn’t Fixing Your Business Bottleneck with Camilla Bignell Hard work isn’t broken—but it won’t fix a broken bottleneck.  In this episode of Marc Haine Live, Business Bottleneck & Flow Expert Camilla Bignell reveals why businesses stall even when teams are working flat out. We explore how unclear ownership, messy handoffs, and inconsistent decision-making quietly drain time, money, and energy—and what leaders can do to restore flow without burning out their people. About Camilla Camilla Bignell is a Business Bottleneck & Flow Expert known for her “no judge, gentle nudge” approach. She helps service-based business owners and teams stop blaming or overworking the wrong thing by restoring flow where it breaks first… clarity, communication, and follow-through - so the business runs with less scrambling and more enjoyment. Connect with Camilla www.camillabignell.com  [email protected]  LinkedIn: https://www.linkedin.com/in/camillabignell/  Facebook: https://www.facebook.com/CamillaBignellCoaching   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Building Predictable Growth with Skip Wilson Marketing is officially broken — and it’s costing businesses tens of thousands of dollars they don’t even know they’re wasting. If your customer acquisition costs have skyrocketed, your SEO traffic has tanked, your Meta ads cost more than your last vacation, and your team is drowning in a dozen disconnected tactics… you’re not alone. And — spoiler alert — it’s not your fault. In this episode of Marc Haine Live, we sit down with Skip Wilson, The Advertising Systems Architect, to unpack why the old marketing playbook has collapsed and what business operators need right now to stay profitable in today’s fragmented, volatile advertising landscape. About Skip Skip Wilson is the CEO and co-founder of DRAFT Media Partners, a multi-division ad-tech and advertising operating system serving brands, agencies, franchises, and high-growth businesses across the country. He specializes in helping business operators transform chaotic marketing into unified, profitable systems that work across every advertising platform. Skip has worked with hundreds of companies and manages millions in advertising spend annually. His mission is simple: bring structure, clarity, and results back into advertising. Connect with Skip  https://draftmediapartners.com/ [email protected] ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

The Silent Reason Sales Conversations Fail with Jake Stahl Most leaders don’t lose deals because they say the wrong thing. They lose them because they misread the room. 🛎  In this episode of Marc Haine Live, I sit down with communication strategist Jake Stahl, the creator of Neurostrategy, to unpack why conversations stall, follow-ups die, and meetings that feel “great” somehow go nowhere. Get Jake's book here: http://amazon.com/dp/B0G4X3SW4B About Jake Jake Stahl is a communication strategist, behavioural psychology specialist, and creator of the STRATA™ framework. This approach teaches people how to read others in real time, communicate with confidence, and command any room. Through his work with founders, solopreneurs, fractional executives, and sales teams across multiple industries, Jake has trained thousands of professionals to read body language, decode hidden signals, and influence decisions without pressure or performance-based expectations. His methods blend social psychology, presence mechanics, and practical communication tactics that help people speak so others listen—whether in a boardroom, sales call, or high-stakes conversation. Jake is also the CEO and Co-Founder of Orchestraight™, an AI-powered business development engine that uses neurostrategic communication principles to help leaders craft persuasive messaging, build trust faster, and create clarity in complex conversations. Known for his direct, real-time teaching style, Jake has become a go-to advisor for entrepreneurs and leaders who want to improve their communication skills, elevate their presence, and earn respect the moment they speak. Own the Room is his definitive guide to the psychology of being seen, heard, and taken seriously—no matter who’s sitting across from you. Connect with Jake www.orchestraight.com [email protected] https://www.linkedin.com/in/jakestahl/ https://www.tiktok.com/@jakethemindmechanic?lang=en https://www.youtube.com/@UC0QjgKR-3e05rJo19HMx6JA  https://www.instagram.com/jakethemindmechanic/ https://podcasts.apple.com/us/podcast/own-the-room/id1800525151 ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Your Money Story Is Costing You More Than You Think with Bill Cates Most business owners don’t have a revenue problem. They have a money story problem. They work harder. Sell more. Grind longer. Yet profits feel slippery, savings are “someday,” and financial stress hums quietly in the background—like a fridge that never stops buzzing. In this episode of Marc Haine Live, host Marc Haine sits down with Bill Cates, Exponential Growth Coach, Hall of Fame speaker, and author of The Hidden Heist, to expose the invisible beliefs that quietly sabotage our relationship with money. We unpack broken money stories, why waiting to “earn enough” never works, and how business owners unknowingly rob their future selves—without a ski mask or a getaway car. If you’ve ever tied your self-worth to your net worth… If profit always seems to come later… If money feels stressful instead of strategic… Then this episode is what you need. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com 🎁 FREE GUIDE: www.TheOrdinaryMillionaire.com 📘 NEW BOOK: www.TheHiddenHeist.com About Bill Bill Cates, CSP, CPAE, is a successful entrepreneur, hall of fame speaker, bestselling author, and adventurer.  Bill built and sold two book publishing companies and has spent over 30 years training financial advisors. Bill is the author of eight books, including Radical Relevance, The Language of Referrals. His latest book is, The Hidden Heist – Stop Robbing Yourself of Lasting Wealth. He also hosts the Top Advisor Podcast, ranked in the top 5% of podcasts worldwide. Inducted into the Professional Speakers Hall of Fame, Bill’s expertise has been featured in Success Magazine, Entrepreneur, Money, and The Wall Street Journal.  An avid adventurer, Bill has reached the summit of Mt. Kilimanjaro, Mt. Everest South Base Camp, camped in the Arctic Circle, and toured as a drummer in a rock band.  Bill’s mission is to equip people with the mindset and the tools to have a better relationship with money – to achieve financial stability, independence, and lasting wealth.  Connect with Bill www.TheHiddenHeist.com  www.BillCates.com  www.TheOrdinaryMillionaire.com   [email protected]   https://www.linkedin.com/in/billcates/   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

The Three Dimensions of Trust Explained with Dr. Michelle Reina and Dr. Dennis Reina Most leaders don’t realize trust is leaking from their organization until everything slows down. Decisions take longer. Meetings feel heavier. People stop speaking up. Collaboration quietly collapses. And suddenly, even the best strategy in the world can’t get traction. In this powerful episode of Marc Haine Live, I’m joined by Dr. Dennis Reina and Dr. Michelle Reina — the Authorities on Trust — to unpack why trust is not a “soft skill,” but a hard business necessity. About Drs. Michelle and Dennis Reina Dr. Dennis Reina and Dr. Michelle Reina are internationally recognized pioneers in the field of organizational trust, and bestselling authors of the groundbreaking Trust and Betrayal in the Workplace. As co-founders of Reina Trust Building®, they have devoted their lives to understanding, measuring, and strengthening trust in the workplace. More than three decades of research and practice have culminated in a new book, The Art of Trust Building (January, 2026), and its digital companion, The Reina Trust Assessment, a research-backed interactive tool that allows users to identify strengths and opportunities for growth on their trust journey. Dennis and Michelle’s shared passion for trust building emerged from a blend of personal and professional journeys. When Dennis’s first marriage ended after a betrayal, he refocused his doctoral research on trust. It was in graduate school where Dennis and Michelle found each other and discovered a shared passion for understanding trust as the essential foundation for healthy relationships, resilient teams, and high-performing organizations. In 1999, they founded their business, Reina Trust Building®. The Reinas have transformed trust from an abstract concept to a practical framework, highlighting key skills and actions that drive impact. Their research-based Three Dimensions of Trust® and Rebuilding Trust® processes have been adopted by leaders in Fortune 500 companies, government agencies, healthcare systems, and nonprofits around the globe. They’ve helped thousands of leaders navigate the complexities of trust—building it, sustaining it, and repairing it when it breaks.  Connect with the Reinas http://reinatrustbuilding.com/  [email protected] [email protected]   / dennisreina     / michellereina    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Breaking the Invisible Handbrake by Stopping Self-Sabotage with Victoria Shakoor Is there an invisible handbrake on your business growth?  Most entrepreneurs don’t realize how their subconscious and “superconscious” programming limit their decisions—on pricing, hiring, partnerships, scaling—and quietly drain energy, revenue, and joy. 🛎 In this episode of Marc Haine Live, I chat with Victoria Shakoor (the “Superpower Activator”) about how high‑achieving entrepreneurs can:  • Recognize sabotaging identities (e.g. “I’m undeserving”) that secretly guide their choices  • Understand how their three minds (conscious / subconscious / superconscious) interact in business and life  • Use practical tools, micro‑practices, and journaling prompts to shift in real time  • Gain clarity on their true next step—not what others expect, but what lights them up If you’re struggling with burnout, self-sabotage, or growth plateaus—and you know something unseen is holding you back—this episode is for you. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Victoria Victoria Shakoor, known as the Superpower Activator, is an intuitive life coach, speaker, and author who helps high-achieving professional women stop living from subconscious/unconscious sabotaging identities and start leading from their true feminine superpower. Twice certified for mindset coaching. A mother of four adult children, a grandmother, and proud fur-mom, Victoria brings both wisdom and warmth to her engagements. She has been featured in Business View Journal, (BVJ) magazine and was a guest on the Upgraded Mindsetz Media Podcast. Victoria has written two ebooks, taught a weekly intuitive class at a community center in Atlanta, GA, and hosted a successful blog talk radio show, “One Single Mother to Another.” And yet, what she’s most passionate about is her mission to guide 1% of the women population to detach emotionally from past and present traumas so they can expand their capacity to hold success.  Victoria offers a 'True'... and she means true complimentary 30-minute virtual sessions. Connect with Victoria Https://umasteryllc.com [email protected] TT; IG; FB and YT @torilovesu2 LinkedIn: victoriashakoor ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Cash Flow vs. Profit: What Really Keeps Your Business Alive with Avi Pinksy Most business owners think they know their numbers… until their bank balance says otherwise. Running your business by gut instinct might feel natural, but it’s costing you time, profit, and peace of mind. In this episode of Marc Haine Live, we’re diagnosing the silent killer of small business success: financial blindness. My guest, The Business Finance Doctor Avi Pinsky, helps us uncover what your numbers are really telling you—and how to use that data to make confident decisions, boost cash flow, and finally create a business that funds your life (not drains it). You’ll learn: ✅ The #1 reason most businesses fail—and how to prevent it. ✅ The 5 key numbers that drive revenue, profit, and cash flow. ✅ How to diagnose bottlenecks that are quietly sabotaging your growth. ✅ A simple 6-step system to strengthen your business’s financial health. Whether you’re growing fast, just starting out, or feeling stuck in “busy but broke” mode—this episode will show you how to take your business off life support and onto a path of sustainable prosperity. About Avi After over a decade as a public accountant, Avraham "Avi" Pinsky, CPA, MBT, saw firsthand that small business owners need more than just financial number-crunching; they need a trusted partner to diagnose challenges and provide actionable solutions. PinskyConsulting does just that: Avi helps business owners uncover financial roadblocks, gain clarity, and focus on what truly drives growth, profitability, and consistent, positive cash-flow. Known as the "Business Finance Doctor," Avi conducts Business Wellness Checks, analyzing key metrics to identify hidden issues. He then prescribes tailored Treatment Plans offering practical, results-driven strategies to move the business forward. By simplifying complex financial concepts, Avi empowers business owners to take control of their finances and build sustainable success. Avi's mission is to help owners turn their businesses into powerful tools for creating a better future: for themselves, their families, and their teams. Connect  with Avi  https://www.pinskyconsulting.com/ [email protected]   / avrahampinsky   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Why Your Hiring Problem Is Really a Retention Problem with Ryan Englin In this episode of Marc Haine Live, I’m joined by Ryan Englin—Founder & CEO of Core Matters, bestselling author, and creator of the Core Fit Blueprint—to expose the truth: Most business owners think they have a hiring problem… but what they really have is a retention problem. About Ryan Ryan Englin is the Founder and CEO of Core Matters, Host of Titans of the Trades, the bestselling author of Hire Better People Faster, and creator of the Core Fit Blueprint. Growing up with an owner-operator father who worked gruelling hours, Ryan developed a deep passion for helping blue-collar business leaders solve their biggest problem: hiring and keeping the right people. With more than a decade of experience building systems, processes and culture, Ryan helps small- and medium-sized companies transform their recruiting and employee experience into a competitive advantage. His Core Fit Blueprint is used by businesses to stop chasing talent and start attracting it. When you bring Ryan into the conversation, you’re getting someone who doesn’t just talk theory, he delivers actionable strategies with real-world impact, especially for businesses running on tight margins, high expectations, and a need for reliable talent. Connect Ryan https://corematters.com/ [email protected] LinkedIn - Ryan:   / ryanenglin   LinkedIn - Core Matters:   / corematters   LinkedIn - Titans:   / titans-of-the-trades   Facebook:   / thecorematters   YouTube:    / @corefithiring   X: https://x.com/corematters Instagram:   / thecorematters   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Boost Retention and Loyalty with Culture Branding with Nader Safinya Marketing isn’t your biggest problem. Operations aren’t either. The real troublemaker—the one quietly bleeding your business dry—is the gap between what your company says… and what it actually does. In this episode of Marc Haine Live, I sit down with Nader Safinya—The Culture Branding Guy™—to explore a confronting but necessary question: Would YOU buy from you? Would YOU work for you? If your stomach just tightened a little… good. You’re in the right place. About Nader Nader Safinya is The Culture Branding Guy and founder of Blackribbit, where he helps companies close the gap between what they say and what they do. His pioneering Culture Branding methodology connects values to lived experiences across the employee and customer journey, building brands people actually want to work for—and buy from. A world citizen raised across continents, Nader blends psychology, design thinking, and organizational strategy with a vision to harmonize humanity by transforming our relationship with work itself. Connect with Nader https://blackribbit.com [email protected]   / nadersafinya   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Rethinking Leadership with Christy Pretzinger Today's workplace is in a trust crisis. Gen Z is arriving in full force—and they’re not buying into the same management models we grew up with. They’ve seen the burnout, the betrayal, and the BS. So they’re opting out. Not out of leadership, but out of management as we know it. In this episode of Marc Haine Live, I sit down with Christy Pretzinger, the Chief Better Officer herself, to dive into a bold new vision for growing the next generation of leaders: The Better Leader Project. Forget IQ and EQ—Christy introduces us to BQ (the Better Quotient): our personal capacity for improvement, for showing up more human, and for building the kind of workplaces where people don’t just survive—they thrive. About Christy Christy has grown her first company, WG Content, from a modest freelance writing business into a nationally recognized healthcare content consultancy. But her greatest accomplishment is the company's culture, which rests on four core values — empowered, curious, kind, and fun. Under Christy's strategic and visionary leadership, WG Content is a place where employees are appreciated, respected and recognized for their contributions. A company where people grow professionally while building a meaningful life outside of work. In short, an organization where everyone knows they matter. Many years ago, Christy had a coach tell her, "Your business is you, and you are your business. It won't grow until you do." Those words led Christy on a path of continual learning, developing the vital skill of self-awareness and all that goes with it. That growth led to the creation of The BETTER Leader Project, a program designed to foster self-awareness and BETTER leadership in others. Christy is a popular podcast speaker and is co-author of the best-selling book, "Your Cultural Balance Sheet: Keys to creating an environment where people can thrive." She's also a longtime member of Entrepreneurs' Organization (EO), a global nonprofit comprising business leaders from 65 countries. Connect with Christy christypretzinger.com LI:  / christypretzinger   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Visibility Fix: How to Stop Being the Best-Kept Secret with Carrolee Moore You’ve got the expertise. The credentials. The results. Yet somehow, the spotlight keeps finding someone else. Meanwhile, buying decisions are slowing down, and the trust gap between “the known” and “the capable” keeps widening. In this episode of Marc Haine Live, I sit down with Carrolee Moore — The Visibility Fixer — to uncover why the most visible providers keep winning, even when they’re not the best… and how YOU can flip that script. About Carrolee Carrolee Moore is an award-winning speaker, marketing strategist with over 15 years of experience, and CEO of The Podcast Pitching Society, where she helps experts get found, chosen, and paid using strategic storytelling on other people’s podcasts.  Connect with Carrolee https://www.carroleemoore.com/ LinkedIn:   / carroleemoore    Instagram:   / carroleemoore   YouTube:    / @carroleemoore      ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Secret to Productivity Hidden in Your Microsoft 365 Account with Therman Trotman Are your business tools running your business—or running you ragged? Most companies are drowning in digital clutter: Zoom here, Dropbox there, Google Drive somewhere—and no one can find the latest version of anything. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Therman Trotman—aka Mr. SharePoint—to show you how to finally bring calm to your company’s tech chaos. Therman breaks down how Microsoft SharePoint can transform your workplace from a messy digital junk drawer into a streamlined, searchable, and automated hub. You’ll discover how to: Eliminate spreadsheet headaches Centralize files and communication under one roof Automate repetitive tasks Empower your team to actually use the tools they already pay for Stop letting your tech stack sabotage your productivity. Tune in and learn how “people over technology” can finally become your company’s new operating system. About Therman Therman Trotman is the Founder of The SharePoint Helpdesk, where he teaches people how to use SharePoint and other Microsoft 365 Suite technologies to improve their organization and job performance. With more than 20 years of IT expertise in both the public and private sector, he excels at demystifying technology and calming spreadsheet chaos while avoiding the typical "IT guy" vibe. Therman is a veteran, entrepreneur, and family man who also hosts the SharePoint Helpdesk Podcast. Connect with Therman Website: https://www.thesphelpdesk.com/ LinkedIn: https://www.linkedin.com/in/therman-trotman-15790b33/ Facebook: https://www.facebook.com/thesharepointhelpdesk ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

The Spiral Way to Sustainable Growth with Jordanna Eyre Ever feel like scaling your business just means carrying more weight? More stress, more pressure, more late nights? What if the problem isn’t you — it’s the way you’ve been taught to grow? In this episode of Esperience Leadership: The Small Business Podcast, we’re going beyond mindset with Jordanna Eyre, the Chief Sorceress of Life & Business and creator of the Spiral Leadership Methodology. Jordanna reveals why the traditional “hustle and grind” model of leadership is draining your time, energy, and impact — and how the Fibonacci sequence (yes, math!) can help you scale with more flow and less force. You’ll learn how to shift from pressure-driven growth to regenerative leadership — where time expands, creativity flows, and your team thrives. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Jordanna Jordanna Eyre is the founder of Spiral Growth Systems and the creator of the Spiral Leadership Methodology — a transformational framework built on the Fibonacci sequence and the natural energetics of creation. Known as the Chief Sorceress of Life & Business, her methodology empowers visionary leaders to grow expansive movements without the weight — by aligning with the natural systems of creation, where time expands, energy regenerates, and authentic power becomes the fuel. She has worked with leaders from LinkedIn, Microsoft, Cisco, and Stanford, and has supported over 4,500 changemakers across six continents. Her mission is to awaken a global movement of authentic power in leadership — one that transcends broken systems and reconnects us to our innate wisdom.  People come to Jordanna when they’re standing at the edge of the next paradigm — awake to the fact that breaking through old limits in leadership, business, and their own evolution requires an equal breakthrough in the limits of their own consciousness. Connect with Jordanna https://spiralgrowthsystems.com/ [email protected]  LI: https://Linkedin.com/jordannaeyre     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

AI Changed Everything: Is Your Business Still Searchable? with Carl Holden Are you invisible online and don’t even know it? In a world where Google lies (yes, you heard that right) and AI is rewriting the rules of the internet, how do businesses stay visible, competitive—and relevant? In this episode, Marc sits down with Carl Holden—CEO of RankBot and expert at the intersection of Search and AI—to uncover the new reality of search, SEO, and digital visibility. With over 13 years as a marketing agency owner and 250+ hours of AI training, Carl pulls back the curtain on what really works in this AI-infused era. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Carl Carl Holden is the CEO and co-founder of RankBot, an AI-powered SaaS specializing in off-page SEO, backlinks, keyword tracking, and website optimization, making SEO easy, accessible, for his clients, giving them a competitive edge in their industry. With more than 200 hours of AI training from Wharton, IBM, Microsoft, and Google, Carl brings deep expertise in generative AI to the world of digital marketing. He’s also the co-owner of Zellus Marketing, an Amazon Top Author in Marketing and Web Analytics, and a contributor to Forbes and the Huntsville Business Journal. A former Toastmasters world semifinalist, Carl speaks on AI and marketing at events nationwide.  Connect with Carl rankbot.ai   / carlholdenmarketing   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Don’t Be the Weakest Link: How to Protect Your Business from Cyber Risk with Shayne Kawalilak Is your business one click away from chaos? Cybersecurity isn’t just a tech issue—it’s a business survival issue. In this episode, cybersecurity educator and author Shayne Kawalilak joins Marc Haine to expose how everyday habits are making small businesses sitting ducks for cybercriminals. Discover the real risks, the sneaky mistakes that open the door to hackers, and the game-changing strategies your team can use to stay secure. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Shayne Shayne is a writer, mostly. He is currently happily married to his ex-wife and he lives in St. Albert, Alberta, Canada,  where he is homeschooling the last of his nine children. He has been a professional geek for over twenty-five years and he tries to divide his days evenly between his passions; working with technology, writing anything and everything, spending as much time as humanly possible with his family. Connect with Shayne www.RedFlagIT.com www.DontBeTheWeakestLink.com or www.DBTWL.com for short.   / shayne-kawalilak     / shaynekawalilak.author   https://x.com/AuthorShayne ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

The Smart Way to Integrate Legal, Tax & Business Planning with Chris Papin Most small business owners think their LLC protects them. Spoiler alert — it probably doesn’t. In this episode of Marc Haine Live, we’re tackling one of the most expensive mistakes entrepreneurs make: running their business with their legal, tax, and financial advisors working in silos. When your CPA, attorney, and financial planner don’t talk to each other, you pay the price — in taxes, lawsuits, and sleepless nights. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com 🔗 BONUS: Chris is offering a free 30-minute Business & Family Protection Assessment at www.PapinSpeaks.com. About Chris Christopher C. Papin is a licensed Attorney and Certified Public Accountant who specializes in helping small business owners protect and grow their wealth through integrated legal, tax, and business planning. As the founder of Papin Law PLLC and Papin CPA PLLC in Edmond, Oklahoma, Chris offers the rare advantage of both legal and accounting expertise under one roof. Connect with Chris www.papinlaw.com www.papincpa.com www.papinspeaks.com   / chrispapin   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Can you be the Exception Everyone Talks About with Micheal Schoenberger Most businesses hit growth ceilings. You know the feeling—you’re working harder than ever, but the business stalls. Revenues plateau, your team burns out, and momentum fizzles. Break through, and you thrive. Fail to, and your business starts to slip backward. 🛎 In this episode Marc sits down with Mike Schoenberger, CEO of Sunco Communication, who has grown his business 20x in just 8 years by scaling with purpose. We dive into the proven processes that helped Sunco smash growth ceilings, avoid costly pitfalls, and transform into a scalable, values-driven company. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Mike Mike Schoenberger is the CEO and founder of Sunco Communication and Installation Ltd., a high-growth telecommunications company serving clients across Canada. Since embracing the Entrepreneurial Operating System (EOS) in 2017, Mike has led Sunco through consistent double-digit growth, two successful acquisitions, and a transformation into a scalable, values-driven organization. Mike is a passionate advocate for EOS, not just as a business framework but as a philosophy for life. He’s an active member of the Entrepreneurs Organization (EO), mentors through IMYeg and the U of A Venture Mentoring Service, and serves on advisory boards including NAIT’s Mawji Centre and Nanostics DX. Beyond the boardroom, Mike is a public speaker and storyteller who believes in the power of real human connection. He’s also a mountain enthusiast who finds balance and inspiration outdoors with his wife, Jackie Connect with Mike mikeschoenberger.com  www.linkedin.com/in/mike-schoenberger ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Effective Recruitment Doesn't Have to Be Hard with Kyle Patrick Smith Recruiting feels like rolling dice with your payroll—and more often than not, you come up snake eyes. You burn money on ads, ghost top talent, and end up hiring people who look great on paper but disappear faster than a donut in the breakroom. 🛎 In this episode, Marc sits down with Kyle Patrick Smith, CEO of HRKyle Services and veteran of 25 years in corporate HR, to talk about how recruiting doesn’t have to be hard—or expensive. We’ll dive into how hiring has shifted from an HR function to a modern sales and marketing play, why community engagement is your new secret weapon, and how trust and empathy are now more valuable than the latest HR tech stack. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Kyle Over 25 years in Corporate HR and currently the founder and CEO of HRKyle Services, Your Guide Through the World of Work Connect with Kyle www.HRKyle.com ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Lead Through Uncertainty with Confidence with Stephen Shapiro Are you chasing change like a caffeinated squirrel during nut season? Let’s face it—most business leaders are stuck in "reactive mode." A new trend? Pivot. A new competitor? Pivot. A new TikTok dance? You guessed it—pivot. But what if all this flailing is what’s actually breaking your business?  In this episode, Innovation Instigator Stephen Shapiro joins me to expose the costly reality behind knee-jerk strategy: wasted resources, exhausted teams, and growth that looks more like a rollercoaster than a roadmap. Tune in now and take back control of your business! 🎧 BONUS: Email Stephen for a free copy of his audiobook PIVOTAL. About Stephen Stephen Shapiro began his journey in innovation 25 years ago, founding and leading a 20,000-person innovation practice at Accenture. Today, as the author of seven books, including his latest, PIVOTAL: Creating Stability in an Uncertain World, he continues to challenge the status quo and inspire creative breakthroughs. His Personality Poker® card game has been played by over 250,000 people, helping organizations create high-performing innovation teams. Stephen’s expertise has been featured on major television networks like CNBC, USA Network, and TLC, making his work as dynamic on-screen as it is on stage. Offstage, he channels his passion for innovation into magic, blending creativity with the art of making the impossible possible. With presentations in over 50 countries, a 2015 induction into the Speaker Hall of Fame, and his role as a Senior Research Fellow with The Conference Board, Stephen’s impact is as far-reaching as it is transformative. Connect with Stephen www.stephenshapiro.com https://www.linkedin.com/in/shapiroinnovates/ ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Your team isn’t underperforming—they’re quietly quitting with Micheal G. Neece No, not the TikTok trend. We’re talking about your brilliant people—the ones with ideas that could transform your business—but instead of speaking up, they’re silently checking out. Not because of money. Not because of workload. But because of a broken culture that’s invisible… until it’s expensive. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Michael G. Neece—culture strategist, keynote speaker, and kindness-in-leadership expert—to unpack how disengagement, silence, and fear of speaking up are bleeding value from your business. We cover: ✅ The hidden signs of a fragile, failing culture ✅ How to create psychological safety without HR overhauls ✅ Why kindness is the new ROI ✅ The single question you should ask your team today (if you’re brave) If you’ve ever felt like your team knows what’s wrong but no one’s talking about it… this episode is for you. 💡 Book Michael’s free Culture Clarity Call at www.ourfutureiskind.com 🔔 Don’t forget to like, comment, and subscribe to this podcast for weekly insights that help you work on your business—not just in it. About Michael Michael G. Neece is a keynote speaker, author, and culture strategist who teaches leaders how to use kindness as a catalyst for team trust, performance, and innovation. He’s spoken at over 750 events across corporate and educational spaces and is the author of In Kind: Consciously Craft a Meaningful Life and Career. As host of Our Future is Kind, he interviews leaders, futurists, and changemakers about how we create workplaces—and futures—that actually work for people. Connect with Michael www.ourfutureiskind.com  linkedin.com/in/yournextkeynotespeaker Instagram: @michaelgneece Facebook: MichaelGNeeceAuthor YouTube: @YourNextKeynoteSpeaker ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Emotional Contagion: What You Feel, Your Team Feels with Darci Ecker-Popiel Why Do Smart Leaders Fall Apart Under Pressure? Ever felt like your brain short-circuits the moment the pressure’s on? You’re not alone—and you’re not broken. Most performance failures in business aren’t about bad strategy—they’re about overloaded nervous systems.  In this episodeof Experience Leadership, Marc is joined by Mental Performance Strategist Darci EPOPS (because her last name’s longer than a Monday morning), and together we dive into the invisible, expensive problem plaguing businesses: underperforming leaders who look fine on the outside but are fried on the inside. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Darci Darci “EPOPS” ( because my last name is L O N G!) is a Mental Performance Coach and science educator who helps leaders and business operators strengthen their mindset, regulate their nervous system, and build sustainable performance under pressure. With a unique background in neuroscience, coaching, and education, Darci “EPOPS”  brings practical, grounded strategies that help clients move from overwhelmed to optimized. Connect with Darci epopsperformance.com https://www.linkedin.com/in/darci-ecker-popiel-93727686/ @epopsmentalperformance E-PopsPerformance MentalGame Darci (EPOPS PERFORMANCE) Ecker-Popiel   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Family Business, Big Problems: Fix Your Succession Plan with Dr. Doug Gray Is your family business built to last — or are you gambling it away with unclear succession? Too many family-run businesses wait until it’s too late to pass the baton. The result? Confusion. Power struggles. Stalled growth. And sometimes…a complete implosion of legacy. In this episode, we dive deep into the high-stakes world of leadership transitions in family businesses with Doug Gray, PhD — CEO of Action Learning Associates and the guy behind the Next Gen Model. Doug shares practical steps to help family business owners avoid chaos and build continuity that outlives them. From the $85 trillion generational wealth transfer to the roles daughters and matriarchs are playing in rewriting the script — we cover it all. ✅ Learn Doug’s 5-Step Succession Framework ✅ Avoid costly ownership fumbles and private equity nightmares ✅ Build your family legacy with clarity, not confusion 🧠 BONUS: Free seminars and tools to kickstart your journey: 👉 https://www.NextGenPeerGroups.com/the... 👉 https://www.NextGenPeerGroups.com/gifts Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Doug Dr. Doug Gray Ph.D. specializes in leadership development, succession planning, and fostering family unity in enterprising families. With expertise in positive psychology, outcome-based consulting, and executive coaching, he provides assessments and strategic solutions to family-owned firms and leadership teams. Doug excels in conflict resolution, family meeting facilitation, and succession planning, aiming to establish collaborative relationships between generational leaders. He has extensive experience across various business sectors and holds the Professional Certified Coach designation from the International Coaching Federation.  Connect with Doug www.Action-Learning.com www.NextGenPeerGroups.com www.AssessNextGen.com   / doug-gray-phd     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Solve Business Problems with Clarity with Reuven Shelef Feeling stuck in a mess of business problems that won’t quit? You might not have a leadership issue… you might have a tangled one. 🛎 In this episode of Marc Haine Live, we welcome Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting and the creator of the Untangling Complex Challenges™ methodology. Reuven helps leaders, executives, and business owners tackle messy, overwhelming challenges with a clear, practical 7-step process designed to turn chaos into clarity. If you’ve ever faced:  • Interdepartmental friction  • Systems and processes that just don’t talk to each other  • Team dysfunction, poor decisions, and conflicting priorities  • Or just that sinking feeling of “Where do I even start?" This episode is for you. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com. About Reuven Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting, is a strategic engineer with a coach’s heart, renowned for his groundbreaking Untangling Complex Challenges™ methodology. With over three decades of experience in engineering, technology, business transformation, and human dynamics, he has helped Fortune 500 companies, startups, and executives solve intricate challenges, refine business processes, facilitate cross-functional collaboration, and coach leaders. Reuven blends sharp logic with a deep understanding of human behaviour, creating transformative outcomes that go beyond business to personal growth. Through his own life challenges, Reuven developed a methodology that combines tools from engineering, business, and personal development, empowering individuals and teams to break free from roadblocks and move forward with clarity and purpose. His passion is helping people and organizations unlock their full potential, and his reputation as a trusted advisor is built on his meticulous approach, authentic leadership, and commitment to client success. Reuven and OUT OF THE BOX Consulting also have 20 + years of experience with Salesforce.com, as a Certified Salesforce Consulting Partner. Outside of work, Reuven enjoys travelling and exploring the world. Connect with Reuven Website: https://ReuvenShelef.com/ Book a complimentary strategy call with Reuven: https://MeetReuven.com/ LinkedIn:   / reuvenshelef    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Scaling Made Simple: Shift Your Thinking, Grow Your Business with Peter Kovacs Are you leading your business, or is it leading you? If you’re stuck in the daily grind, drowning in decisions, and wondering why your business isn’t scaling the way it should—this episode is for you. In this power-packed conversation, serial entrepreneur and executive coach Peter Kovacs reveals: Why what got you here won’t get you there—and how to shift from hustler to CEO. The hidden mindset traps keeping you stuck (and costing you millions). How to reframe failure and break free from limiting beliefs. The secret to optimizing for serendipity—creating unexpected business breakthroughs. Why selling your business might be the worst day of your life—and how to prepare for real success. How to build a leadership style that scales your business—without burning out. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Peter Peter is a serial entrepreneur, exited founder, and executive coach who helps business owners and entrepreneurs become the leaders their companies need to scale and thrive. Many business owners start with deep expertise in their field but find themselves overwhelmed by the demands of leadership, strategy, and growth. Peter helps them break free from working in the business so they can work on it—developing the mindset, systems, and leadership skills to scale effectively. His own journey has shaped his work. Over 15 years, he founded and built four tech startups, culminating in a successful exit. But after being diagnosed with Multiple Sclerosis, he was forced to confront deeper questions about leadership, purpose, and impact. This led him to redefine success—not just in terms of business growth, but in creating a business that truly serves the owner’s vision and life. Today, Peter brings decades of entrepreneurial experience and a global perspective, having grown up in Hungary, Algeria, and Canada before moving to California. He now coaches leaders, speaks internationally on entrepreneurship and leadership transformation, and helps business owners step into their next level of success with greater clarity and confidence. His insights have been shared on global stages, including Davos during the World Economic Forum, where he speaks on leadership, entrepreneurship, and navigating what’s next. Connect with Peter https://www.cqsavvy.com/   Linkedin.com/iamkovacs   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Real Reason New Companies Fail with Chip Higgens Half of all small businesses fail within five years. Half. That’s not a statistic—that’s a wake-up call.  In this episode of Marc Haine Live, Marc sits down with Chip Higgins to tackle one of the biggest, most expensive problems facing small businesses today: the failure to generate and sustain momentum. About Chip For over four decades, Chip Higgins has dedicated his career to empowering small business owners to transform vision into reality. With a deep foundation in banking and economics—from his earliest days in Winston-Salem to executive leadership in three regional banks—Chip’s business banking strategies consistently earned each institution national “best brand” recognition by Greenwich Associates. Yet, his true focus has always been serving entrepreneurs directly, recognizing the vital role they play in shaping communities and driving economic progress. Chip is the author of The Bizzics Way, a guidebook built on the profound idea that momentum isn’t just a business buzzword—it’s a universal law that shapes lasting success at every level. Through his Bizzics coaching practice, founded in 2019 and now further enriched by his book, Chip demystifies business and leadership for entrepreneurs, offering both practical tools and encouragement for the journey. What fuels Chip’s work is his conviction that every business owner deserves access to resources, coaching, and a champion in their corner. He shows that with the right guidance and the power of momentum, even the boldest entrepreneurial dreams can make the world a better place—one energized step at a time. Resources referenced in the interview Bizzics on Demand: https://bizzics.kit.com/3827f3eef4 15 question Energy Check:  www.bizzics.com/the-bizzics-way-resources. Connect with Chip www.chiphiggins.com www.bizzics.com   / chip-higgins-072a754   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Hiring International Talent? Here’s What You’re Missing with John McGraw Miscommunication at work costs U.S. businesses $2 trillion a year—and diverse teams are especially at risk. In this episode of Marc Haine Live, cultural clarity expert John Edward McGraw reveals how small businesses can avoid communication breakdowns, retain diverse talent, and build high-performing teams through inclusive communication. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About John John Edward McGraw is an Intercultural Communications Coach and the founder of Hiyaku Coaching. Hiyaku (pronounced hee-YA-koo) is Japanese for “leap forward,” and John empowers businesses and international talent to leap over cultural gaps and thrive together. Born and raised in Canada, John’s passion for cultural learning stems from his 15 years of experience as an English instructor in Japan and Canada, where he saw that language skills alone weren’t enough to overcome cultural barriers. An ICF certified coach and intercultural trainer, John has worked with organizations such as JVS Toronto, the Workplace and Immigrant Network in Waterloo, and the Simcoe County Department of Economic Development to foster cultural awareness and help multicultural workplaces thrive. Connect with John HiyakuCoaching.com Linkedin:   / johnedwardmcgraw   Instagram: @hiyakucoaching YouTube: @hiyakucoaching ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How much is frustration costing your business? with Andrew Oxley Frustration—it’s not just a bad day. It’s a flashing neon sign that something is broken. And if you’re ignoring it, your business is bleeding money. In this episode of Marc Haine Live, Marc sits down with executive coach and author Andrew Oxley, who reveals how most leaders completely misread frustration—treating it like a nuisance instead of a strategic clue. Join us as we unpack the Four Faces of Frustration, explore how it sabotages your team and customer experience, and show you how to turn that friction into insight and action. About Andrew Andrew Oxley is a nationally recognized author, speaker, and executive coach with over 30 years of experience helping leaders cut through complexity and drive real, measurable business results. He is the founder of The Oxley Group, a leadership development and consulting firm known for its results-focused approach with clients such as Airgas, Farmer’s Insurance, Gold Creek Foods, Progressive Insurance, Altisource, DEKRA, Coca- Cola Enterprises, Turner Broadcasting, The Weather Channel, Mohawk Industries, CNN, AIG Insurance and COX Communications. Andrew began his career in technical sales after a college professor challenged him to think beyond traditional engineering roles. That led to early success at Trane Canada during Toronto’s historic building boom, where he led one of the most successful sales teams in the company’s history. But despite outward success, Andrew found himself burned out and unfulfilled. A quote he saw in a national newspaper—“The trouble with the rat race is, even if you win, you’re still a rat”—sparked a turning point that led him to ask deeper questions about meaning, leadership, and impact. That personal pivot led to a professional mission: helping leaders achieve more in less time, with more purpose. His programs and books have since impacted tens of thousands of leaders—equipping them with practical tools to simplify decision-making, sharpen focus, and lead with clarity. Andrew is the creator of several proven leadership development programs, including: LeaderShift Retaining Top Talent Coaching for Success Effective Supervision Innovation for Leaders Strategic Influence The Four Faces of Frustration The 3 Roles of a Leader Through every keynote, coaching engagement, and training session, Andrew brings a clear message: leadership doesn’t have to be overwhelming. With the right mindset and tools, leaders can reclaim their time, deepen their impact, and enjoy what they’ve worked so hard to build. Connect with Andrew www.transformingresults.com LinkedIn   / andrew-oxley-b5a7b6   Facebook The Oxley Group | Gainesville GA | Facebook Twitter x.com/AndrewOxley Youtube     / @andrewoxley-theoxleygroup   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Grow Beyond the Numbers: Trust, M&A, and the $10M Mistake with David Miller How do you scale a company using something as intangible as trust? And what happens when you don’t? Most business owners know how to track sales and manage expenses. But what if the real growth catalyst isn’t on your spreadsheet? In this episode of Marc Haine Live, we dive into the high-stakes, high-reward world of scaling small businesses through trust and logic—with none other than “The Growth Alchemist” himself, David Miller. About David David is known as the Growth Alchemist who uses a formula to catalyze small business growth through both the “Method and Magic”. When David Miller was only 20 years old, he advised Warren Buffett on a billion-dollar acquisition in his Tennessee hometown!  David is an entrepreneur & financial strategist with over 20 years of experience scaling multiple companies to 8 figures and beyond. He combines manifestation + measurable milestones to create transformative growth David has bought, sold, merged and spun off dozens of companies in industries from cannabis and fashion to clean energy, finance, and neuroscience.   He is an angel investor, board member, non-profit advisor, passionate foodie, world traveller, health enthusiast and proud father of 4. David guides scaling businesses with a hands-on, “walk the walk” philosophy, combining his personal experiences of success and failure, making his advice both inspiring and actionable.   Connect with David AlchemyofScale.com, scalingmagic.com Instagram: davidmiller.buzz LinkedIn:   / david-miller-business-coach   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Creating Cultures Where People Thrive with Dr. Serena Huang What if the thing that’s killing your team’s productivity isn’t your budget, your tools, or your business model… but your blind spot? In today’s episode of Marc Haine Live, we welcome Dr. Serena Huang—international speaker, teacher, and self-proclaimed “Data and AI Whisperer for Employee Thriving”—to uncover how organizations can use data and AI to create inclusive, human-first workplaces that don’t just check boxes, but actually work. About Serena Dr. Serena Huang is a globally recognized speaker and innovator, renowned for her ability to bridge the gap between data analytics and the human side of business. She brings a unique perspective, having served as a data executive at Fortune 100 companies and later as a Chief Data Officer in a startup environment. Her insights are not just about numbers; they're about understanding the human impact of data and harnessing its power to create a more productive and healthy workplace. A Wiley author, Dr. Huang is also a regular guest lecturer at top MBA programs, where she shares her passion with the next generation of business leaders. Connect with Serena  www.DataWithSerena.com   linkedin.com/serenahhuangphd       / @datawithserena    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Why Most Businesses Fail—and What Immigrant Founders Do Differently with Dr. Neri Karra Sillaman Let’s face it: new businesses don’t make it past year five, and the ones that do often compromise values to survive.  In this episode of Marc Haine Live, Dr. Neri Karra Sillaman—refugee-turned-entrepreneur and author of Pioneers—shares hard-earned insights on how to build a business that lasts. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Neri Dr. Neri Karra Sillaman is a globally recognized entrepreneur, thought leader, and author. Named to the Thinkers50 Radar list, she is the founder of a luxury leather goods brand and a sought-after advisor to global leaders. A former child refugee, her journey is a testament to resilience and impact. Connect with Neri www.pioneersbook.com   https://Linkedin.com/ neri-karra-sillaman     https://instagram.com / prof.neri      ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Create Breakthroughs and Transform Culture with Disruptive Leadership with Ted Santos Most companies want innovation. Few know how to truly create it. 🛎 In this episode of Marc Haine Live, Marc is joined by Ted Santos, creator of the Disruptive Leadership Model, to unpack why most innovation fails and how intentional chaos might be your biggest untapped asset. We dig into why employees sabotage change, how mindset blocks transformation, and why real breakthroughs are engineered—not accidental. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Ted The Leadership Disruptor Who Turns Chaos into Breakthroughs Ted Santos is not your typical business strategist—he’s a leadership disruptor who challenges the status quo and trains and develops  CEOs, executives, and entrepreneurs to create problems instead of solving them to fuel breakthrough growth. As the creator of the Disruptive Leadership Model, Ted equips leaders to master chaos, engineer transformation, and scale the impossible without breaking their businesses—or themselves. With a background in turning struggling companies into market leaders, Ted’s unconventional strategies have helped businesses achieve what once seemed unimaginable, including doubling productivity in months and breaking through growth ceilings. His expertise extends beyond boardrooms—Ted’s groundbreaking book, "Here’s Why You Can’t Find Love," reveals how personal struggles, like broken relationships, cost U.S. businesses over $300 billion annually and provides tools for leaders to fix the hidden leaks that sabotage success. Connect with Ted www.turnaroundip.com   LI:   / ted-santos-424724b   X: https://x.com/TedSantos140   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Revive and Thrive at Work, Fix Burnout, Toxic Work Culture & Employee Disengagement with Twyla Onderka Are negative attitudes, burnout, and high turnover draining your business? Is your team disengaged? Do you feel like you’re constantly losing your best employees—and worse, your customers? You’re not alone, and today’s episode of Marc Haine Live is about to change the way you see leadership and workplace culture. In this episode of Marc Haine Live, we’re tackling the silent culture killers that are wrecking teams, crushing morale, and sending clients running for the hills. We dive deep into: 👉🏼 The silent culture killers pushing your top talent (and clients) out the door 👉🏼 How office gossip, gatekeeping, and burnout spread like wildfire—and how to stop them 👉🏼 The leadership blind spots that make employees feel unheard, unappreciated, and ready to leave 👉🏼 The real cost of disengagement (Hint: It’s more than just morale—it’s $$$) 👉🏼 The practical steps leaders can take to turn things around right now About Twyla With 20+ years of experience in workplace leadership, Twyla knows what it takes to build strong, engaged teams that actually want to stay. She’s seen the best and worst of workplace culture and is here to help you fix yours before it’s too late. Contact Twyla linkedin.com/ twyla-onderka-ba422ab0   Ph: 780-710-5543 [email protected] ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Hidden Cost of Generational Miscommunication with Michelle Pascoe Leading across generations isn’t a soft skill—it’s a survival skill.  Today’s workplaces are a multi-generational mix of Boomers, Millennials, Gen Z, and yes—even the occasional Gen X manager still pretending frosted tips are cool. The result? Miscommunication, unmet expectations, and a whole lot of eye-rolling in staff meetings. In this episode of Marc Haine Live, multigenerational leadership expert Michelle Pascoe shares how to retain top talent, boost engagement, and create a workplace that works for everyone—from Gen Z to Boomers. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com. About Michelle Michelle Pascoe is an authority in multigenerational customer experiences, a Certified Speaking Professional, and the founder of a national training company dedicated to market research, frontline excellence training, and middle management development. For over 30 years, she’s worked with hospitality and service businesses to build high-performing teams, exceptional guest experiences, and leaders who leave a legacy. She’s the host of The Michelle Pascoe Hospitality Podcast and the author of Igniting Potential: No Challenge Too Hard and The VIP Principle: Discover How Guest Experiences Drive Long-Term Growth. Connect with Michelle www.michellepascoe.com   / michellepascoe     / michellepascoevip     / michelle.pascoe      / @michellepascoe   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Mastering Difficult Conversations: A Playbook for Leaders with Mark McPherson Are you dealing with workplace drama that’s draining your time, energy, and patience? You’re not alone. In this episode of Marc Haine Live, we dive into one of the biggest leadership challenges—handling difficult people and mastering tough conversations. Whether it’s an underperforming employee, a toxic team member, or someone who turns every conversation into a battle, avoiding the problem is costing you more than you think. This episode focuses on the power of showing great kindness in all aspects of life, sharing valuable life lessons and promoting community spirit. Learn how to be a positive influence and create teachable moments through empathy and compassion. Discover the impact of kindness is universal and how it can transform your interactions at work and beyond. About Mark (McPherson) Mark is the creator of the Workplace Performance Blueprint, Real Life Rehearsals and Personal Conversation Scripts. He helps you combine the Verbal, Vocal and Visual Codes of Communication to Cultivate Best Practice Behaviour, Master Tough Conversations and Deal with Difficult People.  This gives you a team which performs well and is highly productive. It means you finish each day holding your head up high and go home relaxed. Mark’s been a Science Teacher, Lecturer in Behaviour Management, Senior Education Officer in Drug and Alcohol and Sexual Health, Team Leader in NSW Police, and a researcher, instructional designer, trainer and coach. Mark has formal undergraduate and postgraduate qualifications in Science, Health, Education and Psychology. Connect with Mark markmcpherson.com.au   / markmcpherson1     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Stop Sabotaging Your Success with Mitch Weisburgh Is your brain sabotaging your success? You’re not alone—and it’s costing your business big time. Quitting, blaming, lashing out—these aren’t just bad habits. They’re expensive reactions rooted in how we’re wired. In this episode of Marc Haine Live, I sit down with Mitch Weisburgh—author, educator, and expert on MindShifting—to explore how our brains react to stress and how we can train ourselves (and our teams) to respond more intentionally, especially when the pressure is on. We’ll unpack the surprising science behind why grit might be overrated, why survival instincts derail our best intentions, and how everyday leaders can use simple mindset tools to foster resilience, focus, and collaboration. 🎧 Whether you’re facing a tough conversation, a stubborn team, or just trying to get through Monday without flipping a table—this episode’s for you. 🔗 Get free resources and Mitch’s newsletter at MindShiftingWithMitch.com 📘 Grab the book: MindShifting: Stop Your Brain from Sabotaging Your Happiness and Success 💬 Leave your thoughts in the comments—what’s YOUR biggest mental block as a leader? About Mitch Mitch Weisburgh is an educator, author, and speaker who has spent decades helping people unlock their potential. After witnessing how individuals often get stuck in limiting mindsets—whether in education, leadership, or personal life—he developed a practice called MindShifting. Drawing from cognitive science, lived experience, and real-world application, Mitch’s MindShifting framework teaches people to reframe their thinking, confront unproductive narratives, and replace them with clarity and action. Today, through books, speaking engagements, and online learning, Mitch helps others shift their thinking—and their lives. Connect with Mitch MindShiftingWithMitch.com  Newsletter: mweisburgh.substack.com  LinkedIn:   / mweisburgh    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Three Shifts to Transform Your Leadership Style with Jennifer Jensen Is your leadership pipeline leaking talent, engagement, and cold hard cash? You’re not alone. In this episode of Marc Haine Live, we tackle one of the most expensive problems in business today: promoting top performers into management roles without actually training them to lead. The result? Incidental leaders who struggle with team performance, lose top talent, and stall company growth. Joining Marc is Jennifer Jensen, leadership expert and author of Developing Authentic Leaders. With nearly three decades of real-world experience, Jenn shares: The 3 Leadership Shifts that create influence (not just oversight) Her 7-step Authentic Leadership Framework The Executive Presence Formula to get noticed and promoted Team Acceleration Strategies that build trust and accountability—without burnout About Jennifer Jennifer Jensen is a pragmatic leadership expert with over 29 years of corporate experience who transforms individuals into authentic leaders. Drawing from her diverse career observing various leadership styles, she provides straightforward, actionable guidance that resonates with both new and seasoned professionals seeking tangible results. Jennifer's common-sense approach helps clients cut through complexity to develop leadership skills that blend professional excellence with personal authenticity. Connect with Jennifer  www.authenticleader.ca LinkedIn:   / jennifer-jensen-165728a   Instagram:   / authenticleader.ca ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Lead Without Just Managing with William Charles Davis Is leadership really that complicated? Or have we just made it harder than it needs to be? 🛎  In this episode of Marc Haine Live, leadership expert William C. Davis reveals why 78% of Americans believe we’re in a leadership crisis—and what it takes to fix it.  About William With nearly 40 years of leadership experience in corporate America, William brings deep insights and practical strategies to inspire transformative leadership change. Through engaging storytelling and actionable guidance, he helps audiences uncover the keys to leadership, how to succeed and avoid failures, and empower them to excel in the critical role of leadership, driving individuals and organizations toward their greatest potential. 🎁 Free Book Giveaway: Be the first to contact William and get a copy of How to Lead without just Managing! Connect with William  https://www.williamcdavis.net/   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

How to Hire for Retention, Not Regret with Kevandre Thompson Are you tired of hiring great people, only to watch them walk out the door six months later? 🛎 In this episode of Marc Haine Live, talent acquisition expert Kevandre “Dre” Thompson reveals how to stop the revolving door and build talent pipelines that perform—while creating cultures where your best people want to stay. About Kevandre (Dre) Dre Thompson is a talent acquisition strategist and keynote speaker who helps organizations solve complex workforce challenges, enabling them to attract, hire, and retain exceptional talent. With over a decade of experience in HR, DEI, and workforce development, Dre designs actionable strategies that reduce turnover, build talent pipelines, and create thriving workplace cultures. Connect with Dre www.drethompson.com   / dre-thompson   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Turn Managers into Leaders: Practical Steps for Real Impact with Kathy Andrews How often have you sent your managers to a workshop, only to see them return with a fancy workbook that gathers dust on their shelf? How often have you invested in leadership development, expecting it to build stronger leaders, only to find that… well, nothing really changes? 🛎 In this episode of Marc Haine Live, I sit down with Kathy Andrews, Founder of Cinga Leadership, to expose why traditional leadership development doesn’t work—and more importantly, how to fix it. About Kathy Kathy is driven by a deep passion for helping individuals and organizations reach their full potential through effective leadership and positive culture change. As an experienced executive facilitator, coach and expert in developing talent, Kathy has spent the past 25 years helping organizations thrive across private, public, and non-profit sectors.    Her unique ability to bridge business strategy with organizational culture has enabled her to develop and implement people programs that drive alignment and deliver measurable results. Kathy's global HR and leadership development expertise provides her with a distinctive edge in teaching and strategic planning, recognized by her international contributions across the US, Canada, Europe, and South America.    Kathy's work has touched some of the world's top-performing organizations, including Teekay, lululemon, Methanex, Ausenco, and Canfor. Her strong academic foundation, with a Master of Arts in Leadership from Royal Roads University and a Bachelor of Social Science from Rhodes University, is complemented by professional certifications in KornFerry Leadership Architect™, Team Management Systems©, and Myers-Briggs Type Indicator®  Connect with Kathy  https://cingaleadership.com/   / cingaleadership   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Transform Workplace Culture Through Generational Engagement with Mary Cooney Companies are bleeding money—and not because of a bad quarter or an industry shake-up. No, this financial drain is self-inflicted. Every year, businesses lose up to $1 trillion (yes, with a “T” 💰) due to turnover, disengagement, and teams that just can’t seem to get along. And guess what? A major culprit is generational disconnects. Boomers think Millennials are entitled. Millennials think Boomers refuse to retire. And Gen Z? They’re just trying to figure out why we still use email. 🤷‍♂️ Connect with Mary As founder of Generation IQ, Mary brings over 20 years of experience as a university professor, having taught Gen X, Millennials, and Gen Z. She’s helped organizations like Wayne State University, Blue Cross Blue Shield of Michigan, Wayne County Third Circuit Court, and Consumers Energy bridge generational gaps for better communication, retention, and equity. Connect with Mary https://generationiq.net/    / marycooney     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Unlock Creativity: Why Playfulness Matters at Work with Chris Marshall Is workplace stress, burnout, and employee disengagement costing your business more than you realize? 🛎 In this episode of Marc Haine Live, we sit down with Chris Marshall, a leading Behavioural Scientist and founder of The Playfulness Institute, to uncover a surprising solution that could transform your workplace: playfulness. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Chris Chris Marshall is a pioneering Behavioural Scientist, Psychotherapist and Futurist who champions a revolutionary approach to organizational transformation: rehumanisation through playfulness. As the founder of The Playfulness Institute, Chris presents a unique perspective on cultivating thriving, resilient organizations in an era of constant disruption. His groundbreaking work on 'playfulness as culture' addresses multiple organizational challenges simultaneously - from boosting innovation and creativity to enhancing employee engagement and team cohesion. A engaging speaker, and author of "Decoding Change," and the upcoming book ‘The Playful Advantage’ Chris offers a fresh alternative to conventional corporate strategies. Connect with Chris chrismarshallspeaker.com  playfulnessinstitute.org   / marshall-christopher ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Mastering Leadership: Building a Profitable and Predictable Business with Ron Szekely Why is it that some businesses seem to run like a well-oiled machine while others feel like they’re duct-taping everything together to survive? If you’ve ever looked at your team and thought, ‘Why does it feel like I’m herding cats instead of leading a high-performing group?’—you’re not alone. 🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with Ron Szekely, the Master of Branding, Business, and Builder of High-Performance Teams, to unpack the hidden challenges that hold businesses back—and reveal the simple, proven frameworks that help leaders get everything they want from their business. Meet Ron Ron is a Certified Business Coach and former business executive with over 25 years of experience building high-performing teams to drive revenue growth and profitability for a variety of businesses. From smaller founder-led companies to top tier multinationals and across a variety of industries, what remains constant is Ron’s ability to simplify, unify, and lead a team toward a common vision. Ron first sharpened his business acumen and managerial discipline, leading marketing, strategy and innovation in world-class companies like L’Oréal, Keurig and Sanofi. It was there that he developed his passion for leadership and hunger for growth. Ron then went on to create and lead his own successful startups and learned firsthand the joys and challenges of entrepreneurship and running his own companies.  Over the past 5 years, Ron has been dedicated to sharing his expertise. Together with a team of coaches, he works with entrepreneurial, mid-sized companies with the ambition to help them scale with predictability. Ron’s vast experience and passion for building brands and businesses, combined with the BOS360 process of simple and practical tools, are the perfect combination to help entrepreneurs get everything they want from their business. Connect with Ron https://bos360.ca/   / rszekely   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

How to Build Healthy Remote Workdays with Steven Puri Remote and hybrid teams are here to stay—but are yours thriving or just surviving? 🛎 In this episode of Marc Haine Live, guest Steven Puri—tech entrepreneur and former Hollywood executive—shares powerful, actionable strategies to help leaders and teams regain focus, improve well-being, and unlock true productivity in distributed work environments. About Steven Steven is the Founder and CEO of The Sukha Company with the mission to help millions of people find their focus, achieve more and have a healthy work life. Steven's career started as a newscaster/interviewer for the #1 youth news show in the DC/Baltimore market (on WTTG-TV) and then as a junior software engineer & Thomas J. Watson Scholar at IBM.  After attending USC in Los Angeles, he began working in film production and produced computer-generated visual effects for 14 movies including Independence Day which won the Academy Award for Visual Effects.   Steven’s first tech company was Centropolis Effects that produced those CGI effects, and he eventually sold it to the German media conglomerate Das Werk when he was 28. Steven then produced some indie films and eventually went studio-side to develop and produce live-action features as a VP of Development & Production at 20th Century Fox (running the Die Hard and Wolverine franchises) and an EVP at DreamWorks Pictures for Kurtzman-Orci Productions where he worked on Star Trek, Transformers and more. After Fox, Steven returned to building tech companies and founded The Sukha Company - ‘sukha’ means ‘happiness from self-fulfillment’ in Sanskrit.  The Sukha is a focus app that bundles all the tools necessary to have a focused experience and a healthy, productive workday. Steven lives in Austin, TX now. 📲 BONUS: Get a free month of The Sukha App at TheSukha.co Connect with Steven www.TheSukha.co/media TheSukha.co   / steven-puri-b0714436   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Workplace Culture Isn’t HR’s Job: It’s Yours with Tina Cantrill Too many businesses treat culture like it’s an HR side quest—something to “get around to” between performance reviews and pizza parties. But when culture is left to drift, the real cost adds up: toxic behaviours, disengaged teams, slow execution, and burned-out leaders. 🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with organizational culture expert Tina Cantrill to tackle one uncomfortable truth: Culture is just the sum of how your people behave. And if those behaviours are misaligned, your results will be too. About Tina Tina Cantrill is a sought-after speaker and workshop facilitator who helps organizations fuel momentum and accelerate results by focusing on one thing: Behaviour. With over 20 years of Fortune 100 executive leadership experience and a decade consulting with leaders and teams, Tina knows what accelerates performance, sharpens collaboration, and builds cultures that consistently deliver strong results. Her approach is rooted in lived experience. After a near-catastrophic burnout caused by a toxic culture, she uncovered what truly drives - and derails - organizational momentum: The daily assumptions, actions, and interactions of people at every level.  Tina’s keynotes and workshops are high-energy, practical, and immediately actionable: Designed for organizations ready to increase engagement, fuel momentum, and accelerate collective success. Connect with Tina tinacantrill.com   / tinacantrill   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.