Experience Leadership - The Small Business Podcast

Why Business Owners Become the Bottleneck (And How to Fix It) with Rory Prendergast Most business owners don’t have a time problem. They have a decision hoarding problem. If you’re working 60+ hours a week, constantly firefighting, answering the same questions over and over, and feeling like the business grinds to a halt the moment you step away—this episode is for you. In this episode of Marc Haine Live, Marc is joined by Rory Prendergast, a serial entrepreneur who has built and sold three multi-million-dollar businesses, scaled a franchise across three continents in one year, and quite literally run his business while sailing across the Atlantic—without phone or email. We unpack why SOPs don’t work the way you’ve been promised, why “common sense” disappears the moment someone becomes an employee, and why most owners accidentally become the bottleneck that keeps their business stuck. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com 4-minute systems audit for next steps https://www.simplebusinesssense.com/4minuteaudit About Rory Rory Prendergast is on a mission to “Make Bigger Lives”—and he does it by helping business owners escape the grind and reclaim control of their time. Having built and sold 3 multi-million-dollar businesses and launched a global franchise in just one year, Rory knows firsthand the pain of working 60+ hours a week while your business runs you.  Today, Rory helps founders systemize their entire business in 90 days using his One Page Framework System—empowering teams to make better decisions, take ownership, and run operations without constant oversight. He teaches owners how to work on their business instead of in it, creating self-managing teams, a culture of accountability, and processes that actually stick.  From clarifying leadership frameworks to turning SOPs into actionable systems, Rory’s approach is practical, real-world, and designed to free owners from the day-to-day while scaling their operations and profits. He lives by the principle that the best businesses don’t rely on a single visionary—they rely on empowered teams, clear decision-making, and leaders who know when to step back.  Connect with Rory roryprendergast.com  [email protected]  https://www.instagram.com/rorysbox/  https://www.linkedin.com/in/ruaidhriprendergast/  https://www.youtube.com/channel/UC8Mvo-uZvIZys_pyEy745IQ ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Financial Freedom Mistake Too Many Entrepreneurs Make with Rebecca Irey Many small business owners are working harder than ever, earning more than ever, and still wondering why financial freedom feels like a carrot tied to a treadmill. In this episode of Marc Haine Live, Marc sits down with Rebecca Irey, founder of Blue Skye Financial, to challenge one of the most expensive assumptions in small business: that if the business keeps growing, the owner will eventually be financially free. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Rebecca Rebecca Irey is the founder of Blue Skye Financial and a financial advisor on a mission to help women break free from financial dependence and confusion. She works with women, families, and entrepreneurs to design tax-efficient retirement strategies and long-term wealth plans that prioritize independence and legacy. Rebecca believes financial literacy is power—and that women deserve a seat at the head of the financial table.  Connect with Rebecca www.blueskyefinancial.com  [email protected]  Facebookfacebook.com/blueskyefinancial  Instagraminstagram.com/blueskye_financial LinkedinBlue Skye Financial | LinkedIn YoutubeBlue Skye Financial" ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Leadership Layer Every Growing Business Needs with Nick Avaria Your company may have a strong plan, a decent strategy, and a team that works hard every day. So why is scaling still so painfully slow? For many small and mid-sized businesses, the problem is not the product. It is not the market. It is not even the effort. In this episode of Marc Haine Live, Marc sits down with Nick Avaria, an agency growth and leadership scaling expert who has bought and sold seven agencies and helped scale multiple companies into the seven- and eight-figure range. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Nick Nick has spent over a decade as an agency owner, and scaled multiple agencies past multiple 7 and 8-figures per year. He has bought and sold 7 agencies and is no stranger to merging leadership teams and company cultures. His philosophy is simple: Make more profit, re-invest that into training for your staff, they perform better, so you pay them more (above market, preferably), hire new top performers to inject new energy into your team, and repeat.  Nick started consulting with other agency owners when he saw how burnt out his peers were while trying to scale and working 60+ hours per week. He wants them to see their hard work pay off so they can grow fantastic work places where employees and clients can thrive, all while spending less time behind their desk.  He has been in (and still is in) the trenches, he still owns agencies, and now he’s finally found a system that consistently scales agencies at high profits. Free 30-minute audit:  https://www.agencyacquisitions.io/book-a-call/ Connect with Nick https://www.agencyacquisitions.io/  [email protected]  https://www.linkedin.com/in/nickavaria/  https://www.instagram.com/nick_avaria/  https://www.youtube.com/@AgencyAcquisitions ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Science of Making It Without Losing Yourself with Trevor G. Blake Too many business operators and managers are trapped in a dangerous cycle of stress, overwork, reactive decision-making, and burnout. They believe that success requires constant sacrifice. Longer hours. More pressure. Less sleep. Fewer boundaries. A calendar that looks like it lost a bar fight with a spreadsheet. In this episode, Trevor G. Blake challenges the traditional hustle-culture model and shares how business leaders can build high-performance companies through clarity, focus, emotional resilience, and sustainable operating habits. About Trevor Trevor G. Blake is a physicist, serial entrepreneur, and internationally bestselling author of Three Simple Steps. Over the course of his career, he built and sold multiple companies collectively valued at more than $600 million while challenging the traditional “burnout and hustle” model of success. Today, Trevor teaches entrepreneurs and professionals how to improve performance, clarity, leadership, and emotional resilience through practical principles rooted in psychology, neuroscience, and focused execution. His work has impacted audiences worldwide through books, mentorship programs, and transformational education. Connect with Trevor https://scienceofmakingit.com/  https://www.tiktok.com/@the.science.of.making.it?lang=en  https://www.instagram.com/the.science.of.making.it/  https://www.linkedin.com/in/trevorgblake/   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How Business Leaders Can Create Real Value with AI with Dr. Fern Halper Business leaders everywhere are being told they need to “use AI” before they get left behind. Wonderful. Helpful. Not terrifying at all. In this episode of Marc Haine Live, Marc sits down with Dr. Fern Halper, Founder of the AI Foundations Group, VP and Senior Research Director for TDWI, and author of Data Makes the World Go ’Round: The Data, Tech, and Trust Behind AI Success. Together, Marc and Fern explore why AI adoption is not just a technology issue. It is a leadership issue, a data issue, a trust issue, a workflow issue, and, yes, sometimes a “maybe we should stop clicking buttons and call this a strategy meeting” issue. About Fern Dr. Fern Halper is VP and Senior Research Director for TDWI and founder of the AI Foundations Group. She has spent more than two decades researching analytics, data management, governance, and artificial intelligence, and has been recognized as a Top 50 Thought Leader in Agentic AI. Fern is a widely respected industry speaker, researcher, and author who has written several well-known technology books, including Cloud Computing For Dummies and Big Data For Dummies. Her latest book, Data Makes the World Go ’Round, explores the organizational, operational, data, and governance foundations required for successful enterprise AI adoption. Her book: Data Makes the World Go ’Round: https://zurl.co/ifEKL  Connect with Fern  www.aifoundationsgroup.com LinkedIn - fbhalper (www.linkedin.com/in/fbhalper)  ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Why Your Marketing Isn’t Working — And How to Fix It with Sacha Awwa Is your small business wasting money on marketing that is not generating consistent leads, customers, or revenue? In this episode of Experience Leadership, Marc sits down with Sacha Awwa, Marketing Strategy Expert, founder of Sacha Awwa Marketing Group, co-founder of My Marketer Mentors, and host of the Uncomplicate It podcast. About Sacha Marketing strategist Sacha Awwa, founder of Sacha Awwa Marketing Group (SAMG) and host of the Uncomplicate It podcast, is on a mission to stop small businesses from wasting money on the wrong marketing strategies. Her podcast dives into the “why” behind founders’ journeys and explores the ever-changing marketing landscape with fellow experts.“Every day, I see brilliant entrepreneurs spending on strategies that were never built for them,” Sacha says. “They choose popular tools over the right ones for their stage of growth. That cycle ends now.”With a background in design and a sharp analytical mind, Sacha’s path took her from agencies to tech startups, where she mastered blending customer-focused strategy with real-world execution. She’s also the co-founder of My Marketer Mentors, a community built by small business owners for small business owners, helping them confidently navigate the marketing landscape.SAMG brings clarity, strategy, and results to businesses that need it most. Connect with Sacha www.mymarketermentors.com https://www.linkedin.com/in/sachaawwa https://www.instagram.com/uncomplicate__it   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.      

Manager Mistakes That Kill Team Trust with Paul Leon New managers don’t usually set out to become toxic. They don’t wake up, sip their coffee, and say, “Today, I shall destroy team morale before lunch.” But it happens. In this episode of Experience Leadership, Marc sits down with Paul Leon, host of The Manager’s Mic Podcast, to explore the accidental habits that kill rapport between managers and their teams. This conversation is especially valuable for newer people managers in sales, customer service, operations, hospitality, retail, and other people-facing businesses where relationships drive results. Because here’s the expensive problem: many team members don’t leave because of the company logo on the building. They leave because of the person they report to. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Paul Paul Leon is the host of The Manager’s Mic Podcast, where he helps managers, leaders, and business owners improve the way they communicate, sell, lead, and build trust with their teams. Having worked with more than 500 companies, Paul brings a practical, real-world perspective to the challenges people managers face every day — especially newer managers who were promoted because they were great at the job, but were never really trained to lead people. His work focuses on helping managers build rapport, strengthen team relationships, improve sales conversations, and create healthier workplace cultures without burning themselves out in the process. Paul’s own story adds another layer to his message. Once a college dropout, he is now completing his MBA in April 2026, proving that growth is not about where you start. It is about what you are willing to learn, apply, and improve. Through The Manager’s Mic, Paul gives leaders practical tools, honest insights, and real strategies to help them become the kind of managers people want to follow. Connect with Paul https://www.themanagersmic.com/  LinkedIn -   / paulleon    YouTube -    / @managersmicpodcast    Facebook - https://www.facebook.com/share/14QTEM...  ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How Leaders Can Spark Initiative Without Burnout with Allan Moore Most organizations are sitting on a gold mine of untapped talent—and they don’t even know it. Employees feel boxed in. Managers are overwhelmed. HR can’t possibly uncover every hidden skill, curiosity, or ambition inside the building. The result? Motivated people slowly disengage… not because they lack drive, but because they don’t see a door worth walking through. In this episode of Marc Haine Live, Marc sits down with international keynote speaker, storyteller, and unapologetic rule-bender Allan James Moore to tackle a deceptively expensive problem: how do you get people to take any step—no matter how small—toward their goals and purpose? Al introduces his powerful WWPCD mindset — “What Would a Party Crasher Do?” A practical, human approach to career growth that encourages employees to explore opportunities horizontally and vertically without waiting for permission. Because growth doesn’t always come with an invitation. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Allan Allan James Moore is a safety and motivational keynote speaker like no other. A storyteller and career keynote speaker, Moore got his start doing open mics at comedy clubs. He would go on to lead one of the most unique, off-beat careers imaginable, including being an exotic dancer, a professional soccer player, a Mandarin interpreter and translator, a kindergarten teacher and even a hand model among other unique experiences and occupations. He holds a Master of Arts in Leadership degree and has travelled to over fifty countries and worked on four different continents, managing diverse workforces in both English and Mandarin, and has held leadership positions in safety for more than twenty years at Fortune 500 companies such as Stanley Black and Decker and Wood Group.  Connect with Allan allanjamesmoore.com  About Your Host, Marc Haine Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand.    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Why Leaders Must Rethink Talent Development in the Age of AI with Melissa Jenner Most organizations don’t have a retention problem… they have a misdirected growth problem. In this episode of Marc Haine Live, we tackle one of the most misunderstood—and expensive—leadership challenges in business today: why the wrong people leave, and the wrong people stay. Thrive HR on 12 May at 2pm MT a webinar on“How to adapt your workforce to AI” - all are welcome, here is link to register https://my.demio.com/ref/BYmTTlq6tTYf...  Attendees will have an opportunity to receive a free audit of their workforce and opportunities. About Melissa Melissa Jenner is the Founder of ACTVO®- the world’s first Ai-enabled Career Navigation System, designed for self-directed people and teams. The problem it solves? How to independently improve your performance, build new skills on the job, see what you’re next job or gig should be - and how to mobilize and move jobs & careers easily - in a workforce adapting to AI. She’s a former Global Leader in Fortune 500 companies including Microsoft and Barclays, based across 3 continents (US, UK & Australasia) with lived leadership experience in Fintech, Banking, Government Services, Design & Marketing. Latterly she has spent the past decade turning a ‘side-hustle’ into two successful businesses - Start Now and Actvo. Through these businesses she has worked with thousands of people worldwide - professionals and organizations on how to design effective career strategies, pivots, design new businesses, guided workforce transformation, and turned her highly effective methodology & IP for Career Design, into a fully digital, AI-guided process offered to the market to democratize access to career guidance/coaching - for a starting price of $10 per month. Melissa is also the Author of Emotional Leadership and a Leading voice on the intersection of careers, identity, and the future of work in the age of AI. She spends her time between the mountains of Queenstown in NZ’s spectacular Central Otago, and in Denver / Boulder - Colorado’s emerging Startup hubs. Connect with Melissa https://www.actvo.ai/ [email protected]   / melissa-jenner-actvo   Website: https://www.actvo.ai/ Personal Website: http://www.meljenner.com/ Substack: https://meljenner.substack.com/   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

You Didn't Hire the Wrong People. You're Just Destroying the Right Ones with Allison Al-Khemia Most leaders don’t have a hiring problem. They have a clarity problem. In this episode of Marc Haine Live, I sit down with Allison Al-Khemia, Executive Advisor and creator of the Holographic Model of Leadership™, to unpack why team underperformance, disengagement, slow decision-making, and even revenue plateaus may have less to do with bad hires and more to do with unresolved leadership pressure. Check out Allison's session on April 29th: What Got You Here Will Cripple You There™" on how to grow effectively without working harder: https://www.alchemywithallison.com/wh... Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Allison Allison Alkhemia is an executive advisor to founders and senior leaders navigating complexity, growth, and high-stakes decision-making. With 22 years of coaching under her belt, she is the creator of the Holographic Model of Leadership™ — a framework built on the principle that whatever is unresolved in a leader gets distributed outward through everything they touch, and amplified by growth. Her work focuses on reducing leadership drag, helping organizations clarify authority, distribute decision-making, and move forward without sacrificing standards or control. Since 2021, Allison has advised leaders across professional services, medical, finance, fintech, and nonprofit environments. She lives in Fort Collins, Colorado with her three sons. Connect with Allison www.allisonalkhemia.com Allison Carney Baker (Al-Khemia) - LinkedIN @alchemywithallison - IG ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Why Systems Matter More Than Talent in Business Growth with Scott Abbott Most businesses don’t fail overnight—they slowly drift into inconsistency, misalignment, and stalled growth. In this episode of Marc Haine Live, Marc sits down with Scott Abbott, founder, CEO, executive coach, and 4X best-selling author, to unpack how leaders can build, run, and scale a great company—while still living a fulfilling life. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Scott Scott likes to think of himself as an architect, builder, and custodian of prosperous and resilient companies, leadership, and growth. With regard to his skills and credentials, he has 35+ years of experience and expertise launching, operating, buying, and selling great companies. Along the way, Scott has raised $35M+ in venture capital (with 3 successful exits) and has been honoured to lead teams that generate billions in sales, serve thousands of clients, and hire hundreds of employees.  He is honoured to be a finalist for an E&Y Technology Entrepreneur of the Year Award, Inc. 5000 Winner, Entrepreneur in Residence at Indiana University, Kelley School of Business, Fast Company Executive Board Member, and authored 4 best-selling books: BOS-UP, BOS-UP Moments, Level-UP, and The Co+Factor. As for his current vocations: he has the joy and privilege for being a Founder & CEO, Business and Executive Coach, Angel Investor, and Board Member. Through his companies Straticos and BOS-UP, Scott has personally consulted and advised 100s of organizations, and facilitated 1000s of individual coaching sessions. Connect with Scott What is your website URL?   www.leadwithscott.com  @scottabbottabc ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Episode 296: Why Your Business Stopped Growing (And You Didn’t Notice) with Kevin Lawrence Most businesses don’t fail because they make one big mistake. They fail because they slowly drift. One quarter looks okay. Then another. Then suddenly—growth stalls, momentum disappears, and nobody can quite explain why.  In this episode of Marc Haine Live, I sit down with Growth Advisor Kevin Lawrence to unpack why companies stop scaling—even when they have smart leaders, strong teams, and solid products. We explore the hidden forces that quietly pull organizations off track, the early warning signs most leaders miss, and the psychology that derails growth long before the numbers show it. Kevin shares practical frameworks from his work with companies scaling from tens to hundreds of millions, including the powerful “4 Forces of Growth” model, and what it truly means to operate as a Growth CEO. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Kevin KEVIN LAWRENCE has spent three decades cracking the code on how to keep companies growing. Working side-by side with CEOs and leadership teams across North America, the Middle East, Asia, Australia, and Europe, he has developed a proven approach to help companies go from tens of millions to hundreds of millions in revenue. His insights are born from hands-on experience. Kevin is the author of Your Oxygen Mask First, a book that equips high-performing executives with seventeen powerful habits to drive sustainable growth while managing stress, protecting their mental health, and staying resilient under relentless pressure. He was a key contributor to Scaling Up (Mastering the Rockefeller Habits 2.0). His latest book, The 4 Forces of Growth: Defy the Odds and Keep Your Company Scaling, is the must have guide to becoming a leader with impact far beyond the balance sheet, helping you to keep your company evolving and create a legacy that matters. Based in Vancouver, Canada, he leads Lawrence & Co, a boutique firm of growth advisors. Connect with Kevin  www.lawrenceandco.com [email protected]   / coachkevinlawrence   Twitter: @lawrenceandco1 Instagram: @lawrenceandcoadvisors     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

PR for Small Business: What Actually Works with Steve Turner Most businesses think PR means getting featured in the media. And that misunderstanding is costing them thousands. In this episode of Experience Leadership, Marc sits down with public relations expert Steve Turner to unpack the real role of PR—and why most companies get it completely wrong. If you’ve ever invested in publicity, hired a PR firm, or tried to “get your name out there”… only to see little or no return, this conversation will hit close to home. Steve shares what effective PR actually looks like, why publicity alone doesn’t build trust, and how even small businesses can create strategic campaigns that generate long-term credibility and growth. With over 30 years of experience and clients ranging from small businesses to global brands like Northwestern Mutual and Tony Robbins, Steve breaks down the five must-haves of a successful PR strategy—and the costly mistakes most leaders don’t even realize they’re making. If you’re serious about building a brand people trust—not just recognize—this episode is a must-watch. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Steve Steve Turner is the Principal and Owner of Solomon Turner PR, an award-winning public relations firm based in St. Louis that has been recognized as one of the top PR firms in the region for 17 consecutive years. With more than 30 years of experience, Steve has helped organizations of all sizes—from small businesses to global brands—build credibility, strengthen their messaging, and achieve meaningful, long-term results through strategic public relations. Over the course of his career, Steve has worked with notable clients including Northwestern Mutual, Coldwell Banker, SSM Healthcare, and Tony Robbins. He is a frequent contributor to major media outlets such as The Wall Street Journal, PR Week, NPR, and the Los Angeles Times, and has been recognized as a “Rockstar Publicist” by Authority Magazine. His work consistently bridges the gap between smart strategy and real-world execution—something many organizations struggle to achieve. Steve is also the author of PR That Works: Real Strategies. Real Campaigns. Real Results., a practical guide built on real case studies from his career. Through his writing, speaking, and consulting, he helps business leaders understand how to use PR the right way—not as a quick hit of publicity, but as a long-term strategy to build trust, credibility, and brand strength.   Connect with Steve https://solomonturner.com, https://getprthatworks.com    / steveturnerpr  ,     / steveturnerpr  ,  Steve Turner (@steveturnerpr) / X   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How Great Leaders Build the Next Version of Their Business with Ash Seddeek Most leaders are stuck… not because they lack talent, but because they’re too busy managing today to design tomorrow. They’re optimizing processes, tweaking systems, and sitting in back-to-back meetings—while the future of their business quietly drifts further out of reach. 🛎 In this episode of Marc Haine Live, we tackle one of the most expensive blind spots in business: the inability to clearly envision—and execute—the next level of transformation. My guest, Ash Seddeek, a Leadership Communication Strategist and Executive Presence Expert, shares powerful frameworks that help leaders break out of reactive mode and step into visionary leadership. We explore:  • The Tension Index and how it reveals the gap between where you are and where you should be  • The TIE Model to uncover transformational opportunities across your business  • The concept of Exponential Value Moments (EVMs)—small shifts that create massive impact  • And why the best leaders become Chief Excitement Officers, not just operators If you’ve ever felt like you’re working harder but not moving forward… this episode will show you how to stop managing the present—and start building the future. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Ash Ash Seddeek is the Founder and CEO of the Executive Greatness Institute, where he helps executives, founders, and leadership teams communicate with conviction, clarity, and presence. A two-time Fulbright Scholar, Marshall Goldsmith Certified Executive Coach, and bestselling author, Ash has coached leaders at Cisco, Google, Uber, HPE, and Sprinklr to deliver powerful strategic narratives that inspire action and accelerate transformation. He holds an MBA from Santa Clara University with executive education from Harvard Business School and Stanford GSB. Ash also founded Intelligent Context AI, an incubator for AI-driven ventures, including YamaPay and Mivante. His mission: help leaders find their voice, tell their story, and realize their boldest ambitions. Here is the info about the strategic leader planner https://www.lulu.com/shop/ash-seddeek... Connect with Ash www.executivegreatness.com www.communicatewithclarity.co www.leadeffectively.co  [email protected] LinkedIn: www.linkedin.com/in/ashseddeek ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Knowledge Drain: What Happens When Senior Employees Retire with Dr. Andi Simon Every business leader knows people eventually retire. What most leaders don’t realize is that when someone walks out the door… they take decades of experience, relationships, judgment, and cultural memory with them. And most organizations aren’t ready for that moment. In this episode of Marc Haine Live, I sit down with Dr. Andi Simon, corporate anthropologist and CEO of Simon Associates Management Consultants, to unpack the hidden business risks of retirement. Too many companies treat retirement like an HR paperwork process. But the reality is far bigger. When senior people leave, organizations often lose critical tacit knowledge — the unwritten “how things really work” inside the business. The result? Customer relationships weaken. Leadership pipelines wobble. Teams lose confidence. And productivity quietly dips. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Andi Dr. Andi Simon is a corporate anthropologist, CEO of Simon Associates Management Consultants, and a globally recognized expert on culture change, leadership transitions, and business growth. With over two decades of experience helping organizations rethink how they operate, Andi brings a unique lens to business strategy — blending anthropology, behavioral science, and Blue Ocean Strategy to uncover what truly drives performance. She has conducted more than 500 strategy workshops worldwide, guiding companies in healthcare, financial services, manufacturing, and professional services through complex transitions — from digital transformation to succession planning. With over 400 episodes, her podcast, On the Brink with Andi Simon, was ranked 18th among the top podcasts on the topic of Change. Before founding her firm, she held senior leadership roles in banking and healthcare, where she led major operational turnarounds under intense regulatory and financial pressure. She is the author of: On the Brink: A Fresh Lens to Take Your Business to New Heights Rethink: Smashing the Myths of Women in Business Women Mean Business Her newest work, Rethink Retirement: It’s not the end but the beginning of what’s next,  focuses on The Hidden Cost of Retirement for Businesses — helping leaders redesign retirement transitions to protect knowledge, culture, and long-term value. Connect with Andi https://www.simonassociates.net www.andisimon.com [email protected]   / andisimon      / simonassociatesmanagementconsultants   https://x.com/Andisamc   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How Leaders Can Fix Hybrid Before It Breaks Your Culture with Ranya Nehmeh Hybrid work was supposed to be the silver bullet. Instead, it turned into a rubber band—stretching teams thin, snapping collaboration, and leaving leaders holding the pieces. While organizations rushed into “flexibility,” they forgot to redesign the one thing holding their culture together: the office. 🛎 In this episode of Marc Haine Live, we sit down with Senior HR Strategist, author, and future-of-work powerhouse Ranya Nehmeh, whose newest book In Praise of the Office argues that the workplace isn’t dead—it’s just misunderstood. Ranya breaks down:  • Why hybrid work still isn’t working (and no, it’s not because people “don’t want to come in”)  • Why engagement is dropping even as flexibility rises  • How the office—used intentionally—becomes the home base for trust, collaboration, and culture  • The leadership blind spot that’s costing companies connection, creativity, and performance  • The future of work models that actually support belonging You’ll walk away with practical tools to design a hybrid system that WORKS—one based on trust, purpose, and human connection rather than attendance tracking and hope. If you’re a leader struggling with disengaged teams… or wondering why your hybrid policy is producing meh results… this episode hands you clarity on a silver platter. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Ranya Ranya Nehmeh is a senior HR strategist with expertise in people strategy, HR policy, leadership development, and talent management. She has held key HR roles at the OPEC Fund for International Development in Vienna and the European Central Bank in Frankfurt. She is a lecturer at the University of Applied Sciences for Management & Communication in Vienna and the author of In Praise of the Office: The Limits to Hybrid and Remote Work (2025) and The Chameleon Leader: Connecting with Millennials (2019).   Ranya holds a master’s in industrial relations and human resource management from the London School of Economics & Political Science (LSE) and a Doctor of Business Administration from the Swiss Management Center in Zug. Her recent articles, co-authored with Wharton professor Peter Cappelli, include “Hybrid Still Isn’t Working” (Harvard Business Review July/August 2025), “Sustainable Agility: How HR Can Survive the Rapid Pace of Change” (People + Strategy Journal, SHRM, July 2024), “It’s Time to Do Away with ‘Dry Promotions,’” (Harvard Business Review, July 2024) and “HR’s New Role” (Harvard Business Review, May/June 2024 magazine). Get her book: In Praise of the Office: The Limits to Hybrid and Remote Work.  Connect with Ranya  www.ranyanehmeh.com [email protected]   / ranyanehmeh     / ranyanehmeh     / ranya.nehmeh      / @ranya.nehmeh   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Command, Communicate, Carry Out: The Crisis Leadership Formula with Patrick Hardy What happens when disaster strikes your business? Flood. Cyberattack. System failure. Security threat. Most organizations believe they’re prepared because they have a disaster plan.  But when a real emergency happens, something unexpected occurs: people freeze. This phenomenon—known as the bystander effect—can paralyze organizations at the exact moment decisive action is needed. In this episode of Marc Haine Live, Marc sits down with Disaster Patrick, a crisis response expert known for stress-testing disaster programs in extreme environments. Patrick shares how leaders can replace outdated disaster plans with something far more effective: an Elite Crisis Team mindset. About Patrick Disaster Patrick isn’t your ordinary disaster professional; he stress-tests disaster programs them in the most extreme environments on earth. From performing 28 hours of non-stop CPR to testing engineering limits of Lego Structures in 200-mile-per-hour wind tunnels, he’s the mastermind behind the C3 Method: Command, Communicate, and Carry Out. Through his 'Disaster Lab' on YouTube, he’s helping businesses move beyond the 'red binder' to build elite teams that don't just survive a crisis—they command it. Connect with Patrick www.disasterpatrick.com ‪@DisasterPatrick‬    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Become Ridiculously Easy to Do Business with David Avrin Why do customers leave—even when they say they’re satisfied? Here’s the uncomfortable truth: satisfaction isn’t loyalty. And in today’s marketplace, frustration isn’t a surprise anymore… it’s expected. In this episode of Experience Leadership, I sit down with globally recognized customer experience expert David Avrin, author of Ridiculously Easy to Do Business With, to tackle one of the biggest and most expensive problems organizations face: built-in friction. Policies. Procedures. Silos. “That’s just how we do it.” All of it adds up to customer frustration—and your customers are reacting. David shares powerful research from 2026, revealing that when customers encounter friction, only 14% do nothing. The other 86% take action—and most of that action hurts your business. They leave. They tell others. They disengage. We unpack:  • Why customer satisfaction is no longer a reliable predictor of loyalty  • Why customers now give only one or two chances  • Why your most dangerous customers rarely complain  • And how to use behavioural research to predict what frustrated customers will actually do If you want to attract, retain, and protect your customers in a market where switching is easy and patience is thin, this conversation is your wake-up call. 🚨 Get David's 2026 Report here 👉🏼 https://www.ridiculouslyeasy.com/report About David One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in over 30 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.  David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books, including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With.  Connect with David ridiculouslyeasy.com https://www.instagram.com/therealdavidavrin https://www.youtube.com/channel/UCtH4DdaOhbturnA9OI80kPw https://www.facebook.com/DavidAvrinFans https://www.linkedin.com/in/davidavrin/ ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Courageous Leadership with Rick Denley Struggling to retain top talent?  In this episode of Marc Haine Live, Growth Leader Rick Denley reveals why courageous leadership is the missing piece in attracting, engaging, and retaining high-performing teams. Only 44% of employees are fully engaged at work. That means most teams are underperforming — and many leaders don’t even realize it. In this conversation, you’ll learn:  • Why trust is the new competitive advantage  • How to empower people through purpose and participation  • Why investing in growth keeps top performers  • The difference between control-based and trust-based leadership  • Practical steps to become a courageous leader If you want people to rise with you — you must lead in a way worth rising for. Connect with Rick: Website: https://rickdenley.com/ Instagram: https://www.instagram.com/rick_denley/ LinkedIn: https://www.linkedin.com/in/rickdenley/ Book: REINVENT YOURSELF About Rick Rick is a courageous leader. Having led multinational corporations for decades and coaching high-level executives, entrepreneurs and athletes. Looking to share his learnings, he wrote what became a best-selling book entitled ’REINVENTEDYOURSELF, a blueprint to assist people to make courageous changes through any mess, mission or movement they are on. Drawing on his personal experiences of change, he himself changed to pursue his dream of entrepreneurship by founding Peak Performance Leadership.  His solopreneur efforts help others grow into their best version of themselves. Leveraging his career and life experiences, he shares his successful Change Growth Formula to thousands through his speaking, coaching and consulting. Rick is a sought-after keynote speaker and renowned coach. Rick’s philanthropic efforts as an amateur boxer and triathlete raise funds to end cancer in our lifetime. Rick Denley is a COURAGEOUS LEADER!  He is the best-selling author of REINVENT YOURSELF, and a top authority on growth through CHANGE LEADERSHIP. With over 30 years of scaling and growth success—leading multinational corporations, coaching executives, and professional athletes—Rick EMPOWERS LEADERS to transform and maximize their INFLUENCE AND IMPACT.  His philanthropy involves being an UNDEFEATED AMATEUR BOXER and TRIATHLETE, raising funds & awareness for cancer research at The Princess Margaret Hospital. As an award-winning international COACH, CONSULTANT & SPEAKER, Rick has INSPIRED THOUSANDS worldwide to break barriers and reach THEIR PEAK PERFORMANCE. ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

How Leaders Accidentally Become the Bottleneck with Brad Poulos Most business owners are exhausted—not because they’re lazy, but because they’re trying to carry a business that was never designed to support them. In this episode of Marc Haine Live, Canada’s Small Business Professor Brad Poulos explains why many of the problems owners obsess over aren’t real problems at all—and why stepping back can sometimes be the most profitable move you make. You’ll learn: • Why most businesses fail from small mistakes, not big ones • How decision overload destroys scale and cash flow • When growth is actually the wrong goal • Why letting go is a leadership skill—not a risk This episode is a must-watch for founders, operators, and managers who want a business that works for them—not one they constantly rescue. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Brad Brad Poulos—known as Canada’s Small Business Professor—helps entrepreneurs think clearly about hard decisions. He’s not a theorist. He’s an operator. Brad has started businesses, sold some, closed others, and scaled a startup to #8 on the Profit 100 list. He has raised capital as a public company CEO on both Wall Street and Bay Street. In other words, he’s lived the pressure, the payroll anxiety, the growth excitement—and the occasional “what was I thinking?” moment that comes with building something real. For the past 16 years, Brad has taught entrepreneurship, strategy, and small business at Toronto Metropolitan University, where he also launched Canada’s first Cannabis Essentials course series. He is the author of Most Problems Solve Themselves and The Small Business Operator’s Manual, and co-author of From Pitch to Payoff. Brad’s philosophy is simple: Build a business that is profitable, focused, and built to last. No startup theatre. No jargon. Just practical operating principles that work in the real world. Connect with Brad 📍 Website: bradpoulos.com 📧 Email: [email protected] 🔗 LinkedIn: https://www.linkedin.com/in/bradpoulos/ 📘 Facebook: https://www.facebook.com/brad.poulos ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

The Hidden Signals That Shape Leadership Impact with Dr. Scott Hutcheson Most leaders think their impact comes from intelligence, experience, or authority. And that belief is quietly costing them trust, momentum, and results. In this episode of Marc Haine Live, I’m joined by Dr. Scott Hutcheson, professor and author of Biohacking Leadership, to challenge one of leadership’s most dangerous myths: that good intentions equal positive impact. Scott explains why leadership impact is shaped less by strategy and more by the biological and behavioural signals leaders send every single day—often without realizing it. When those signals create stress, uncertainty, or inconsistency, even highly competent leaders see their impact stall or backfire. In this conversation, we unpack: What leadership impact really is (and why most leaders misunderstand it) Why small, repeatable behaviours matter more than charisma or expertise How inconsistency quietly erodes trust—even when decisions are “right” Practical ways to increase impact without working harder or saying more If you’ve ever thought, “I don’t get it—I’m doing everything right,” this episode might explain exactly what’s happening. About Scott Dr. Scott Hutcheson is a professor, author, and practitioner whose work focuses on leadership, team, and organizational performance through the biology of behaviour. He’s worked with over 4000 leaders from 147 different countries. Connect with Dr. Scott www.scotthutcheson.com Linkedin:   / scotthutcheson     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Why Working Harder Isn’t Fixing Your Business Bottleneck with Camilla Bignell Hard work isn’t broken—but it won’t fix a broken bottleneck.  In this episode of Marc Haine Live, Business Bottleneck & Flow Expert Camilla Bignell reveals why businesses stall even when teams are working flat out. We explore how unclear ownership, messy handoffs, and inconsistent decision-making quietly drain time, money, and energy—and what leaders can do to restore flow without burning out their people. About Camilla Camilla Bignell is a Business Bottleneck & Flow Expert known for her “no judge, gentle nudge” approach. She helps service-based business owners and teams stop blaming or overworking the wrong thing by restoring flow where it breaks first… clarity, communication, and follow-through - so the business runs with less scrambling and more enjoyment. Connect with Camilla www.camillabignell.com  [email protected]  LinkedIn: https://www.linkedin.com/in/camillabignell/  Facebook: https://www.facebook.com/CamillaBignellCoaching   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Building Predictable Growth with Skip Wilson Marketing is officially broken — and it’s costing businesses tens of thousands of dollars they don’t even know they’re wasting. If your customer acquisition costs have skyrocketed, your SEO traffic has tanked, your Meta ads cost more than your last vacation, and your team is drowning in a dozen disconnected tactics… you’re not alone. And — spoiler alert — it’s not your fault. In this episode of Marc Haine Live, we sit down with Skip Wilson, The Advertising Systems Architect, to unpack why the old marketing playbook has collapsed and what business operators need right now to stay profitable in today’s fragmented, volatile advertising landscape. About Skip Skip Wilson is the CEO and co-founder of DRAFT Media Partners, a multi-division ad-tech and advertising operating system serving brands, agencies, franchises, and high-growth businesses across the country. He specializes in helping business operators transform chaotic marketing into unified, profitable systems that work across every advertising platform. Skip has worked with hundreds of companies and manages millions in advertising spend annually. His mission is simple: bring structure, clarity, and results back into advertising. Connect with Skip  https://draftmediapartners.com/ [email protected] ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

The Silent Reason Sales Conversations Fail with Jake Stahl Most leaders don’t lose deals because they say the wrong thing. They lose them because they misread the room. 🛎  In this episode of Marc Haine Live, I sit down with communication strategist Jake Stahl, the creator of Neurostrategy, to unpack why conversations stall, follow-ups die, and meetings that feel “great” somehow go nowhere. Get Jake's book here: http://amazon.com/dp/B0G4X3SW4B About Jake Jake Stahl is a communication strategist, behavioural psychology specialist, and creator of the STRATA™ framework. This approach teaches people how to read others in real time, communicate with confidence, and command any room. Through his work with founders, solopreneurs, fractional executives, and sales teams across multiple industries, Jake has trained thousands of professionals to read body language, decode hidden signals, and influence decisions without pressure or performance-based expectations. His methods blend social psychology, presence mechanics, and practical communication tactics that help people speak so others listen—whether in a boardroom, sales call, or high-stakes conversation. Jake is also the CEO and Co-Founder of Orchestraight™, an AI-powered business development engine that uses neurostrategic communication principles to help leaders craft persuasive messaging, build trust faster, and create clarity in complex conversations. Known for his direct, real-time teaching style, Jake has become a go-to advisor for entrepreneurs and leaders who want to improve their communication skills, elevate their presence, and earn respect the moment they speak. Own the Room is his definitive guide to the psychology of being seen, heard, and taken seriously—no matter who’s sitting across from you. Connect with Jake www.orchestraight.com [email protected] https://www.linkedin.com/in/jakestahl/ https://www.tiktok.com/@jakethemindmechanic?lang=en https://www.youtube.com/@UC0QjgKR-3e05rJo19HMx6JA  https://www.instagram.com/jakethemindmechanic/ https://podcasts.apple.com/us/podcast/own-the-room/id1800525151 ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

Your Money Story Is Costing You More Than You Think with Bill Cates Most business owners don’t have a revenue problem. They have a money story problem. They work harder. Sell more. Grind longer. Yet profits feel slippery, savings are “someday,” and financial stress hums quietly in the background—like a fridge that never stops buzzing. In this episode of Marc Haine Live, host Marc Haine sits down with Bill Cates, Exponential Growth Coach, Hall of Fame speaker, and author of The Hidden Heist, to expose the invisible beliefs that quietly sabotage our relationship with money. We unpack broken money stories, why waiting to “earn enough” never works, and how business owners unknowingly rob their future selves—without a ski mask or a getaway car. If you’ve ever tied your self-worth to your net worth… If profit always seems to come later… If money feels stressful instead of strategic… Then this episode is what you need. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com 🎁 FREE GUIDE: www.TheOrdinaryMillionaire.com 📘 NEW BOOK: www.TheHiddenHeist.com About Bill Bill Cates, CSP, CPAE, is a successful entrepreneur, hall of fame speaker, bestselling author, and adventurer.  Bill built and sold two book publishing companies and has spent over 30 years training financial advisors. Bill is the author of eight books, including Radical Relevance, The Language of Referrals. His latest book is, The Hidden Heist – Stop Robbing Yourself of Lasting Wealth. He also hosts the Top Advisor Podcast, ranked in the top 5% of podcasts worldwide. Inducted into the Professional Speakers Hall of Fame, Bill’s expertise has been featured in Success Magazine, Entrepreneur, Money, and The Wall Street Journal.  An avid adventurer, Bill has reached the summit of Mt. Kilimanjaro, Mt. Everest South Base Camp, camped in the Arctic Circle, and toured as a drummer in a rock band.  Bill’s mission is to equip people with the mindset and the tools to have a better relationship with money – to achieve financial stability, independence, and lasting wealth.  Connect with Bill www.TheHiddenHeist.com  www.BillCates.com  www.TheOrdinaryMillionaire.com   [email protected]   https://www.linkedin.com/in/billcates/   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

The Three Dimensions of Trust Explained with Dr. Michelle Reina and Dr. Dennis Reina Most leaders don’t realize trust is leaking from their organization until everything slows down. Decisions take longer. Meetings feel heavier. People stop speaking up. Collaboration quietly collapses. And suddenly, even the best strategy in the world can’t get traction. In this powerful episode of Marc Haine Live, I’m joined by Dr. Dennis Reina and Dr. Michelle Reina — the Authorities on Trust — to unpack why trust is not a “soft skill,” but a hard business necessity. About Drs. Michelle and Dennis Reina Dr. Dennis Reina and Dr. Michelle Reina are internationally recognized pioneers in the field of organizational trust, and bestselling authors of the groundbreaking Trust and Betrayal in the Workplace. As co-founders of Reina Trust Building®, they have devoted their lives to understanding, measuring, and strengthening trust in the workplace. More than three decades of research and practice have culminated in a new book, The Art of Trust Building (January, 2026), and its digital companion, The Reina Trust Assessment, a research-backed interactive tool that allows users to identify strengths and opportunities for growth on their trust journey. Dennis and Michelle’s shared passion for trust building emerged from a blend of personal and professional journeys. When Dennis’s first marriage ended after a betrayal, he refocused his doctoral research on trust. It was in graduate school where Dennis and Michelle found each other and discovered a shared passion for understanding trust as the essential foundation for healthy relationships, resilient teams, and high-performing organizations. In 1999, they founded their business, Reina Trust Building®. The Reinas have transformed trust from an abstract concept to a practical framework, highlighting key skills and actions that drive impact. Their research-based Three Dimensions of Trust® and Rebuilding Trust® processes have been adopted by leaders in Fortune 500 companies, government agencies, healthcare systems, and nonprofits around the globe. They’ve helped thousands of leaders navigate the complexities of trust—building it, sustaining it, and repairing it when it breaks.  Connect with the Reinas http://reinatrustbuilding.com/  [email protected] [email protected]   / dennisreina     / michellereina    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Breaking the Invisible Handbrake by Stopping Self-Sabotage with Victoria Shakoor Is there an invisible handbrake on your business growth?  Most entrepreneurs don’t realize how their subconscious and “superconscious” programming limit their decisions—on pricing, hiring, partnerships, scaling—and quietly drain energy, revenue, and joy. 🛎 In this episode of Marc Haine Live, I chat with Victoria Shakoor (the “Superpower Activator”) about how high‑achieving entrepreneurs can:  • Recognize sabotaging identities (e.g. “I’m undeserving”) that secretly guide their choices  • Understand how their three minds (conscious / subconscious / superconscious) interact in business and life  • Use practical tools, micro‑practices, and journaling prompts to shift in real time  • Gain clarity on their true next step—not what others expect, but what lights them up If you’re struggling with burnout, self-sabotage, or growth plateaus—and you know something unseen is holding you back—this episode is for you. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Victoria Victoria Shakoor, known as the Superpower Activator, is an intuitive life coach, speaker, and author who helps high-achieving professional women stop living from subconscious/unconscious sabotaging identities and start leading from their true feminine superpower. Twice certified for mindset coaching. A mother of four adult children, a grandmother, and proud fur-mom, Victoria brings both wisdom and warmth to her engagements. She has been featured in Business View Journal, (BVJ) magazine and was a guest on the Upgraded Mindsetz Media Podcast. Victoria has written two ebooks, taught a weekly intuitive class at a community center in Atlanta, GA, and hosted a successful blog talk radio show, “One Single Mother to Another.” And yet, what she’s most passionate about is her mission to guide 1% of the women population to detach emotionally from past and present traumas so they can expand their capacity to hold success.  Victoria offers a 'True'... and she means true complimentary 30-minute virtual sessions. Connect with Victoria Https://umasteryllc.com [email protected] TT; IG; FB and YT @torilovesu2 LinkedIn: victoriashakoor ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Cash Flow vs. Profit: What Really Keeps Your Business Alive with Avi Pinksy Most business owners think they know their numbers… until their bank balance says otherwise. Running your business by gut instinct might feel natural, but it’s costing you time, profit, and peace of mind. In this episode of Marc Haine Live, we’re diagnosing the silent killer of small business success: financial blindness. My guest, The Business Finance Doctor Avi Pinsky, helps us uncover what your numbers are really telling you—and how to use that data to make confident decisions, boost cash flow, and finally create a business that funds your life (not drains it). You’ll learn: ✅ The #1 reason most businesses fail—and how to prevent it. ✅ The 5 key numbers that drive revenue, profit, and cash flow. ✅ How to diagnose bottlenecks that are quietly sabotaging your growth. ✅ A simple 6-step system to strengthen your business’s financial health. Whether you’re growing fast, just starting out, or feeling stuck in “busy but broke” mode—this episode will show you how to take your business off life support and onto a path of sustainable prosperity. About Avi After over a decade as a public accountant, Avraham "Avi" Pinsky, CPA, MBT, saw firsthand that small business owners need more than just financial number-crunching; they need a trusted partner to diagnose challenges and provide actionable solutions. PinskyConsulting does just that: Avi helps business owners uncover financial roadblocks, gain clarity, and focus on what truly drives growth, profitability, and consistent, positive cash-flow. Known as the "Business Finance Doctor," Avi conducts Business Wellness Checks, analyzing key metrics to identify hidden issues. He then prescribes tailored Treatment Plans offering practical, results-driven strategies to move the business forward. By simplifying complex financial concepts, Avi empowers business owners to take control of their finances and build sustainable success. Avi's mission is to help owners turn their businesses into powerful tools for creating a better future: for themselves, their families, and their teams. Connect  with Avi  https://www.pinskyconsulting.com/ [email protected]   / avrahampinsky   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Why Your Hiring Problem Is Really a Retention Problem with Ryan Englin In this episode of Marc Haine Live, I’m joined by Ryan Englin—Founder & CEO of Core Matters, bestselling author, and creator of the Core Fit Blueprint—to expose the truth: Most business owners think they have a hiring problem… but what they really have is a retention problem. About Ryan Ryan Englin is the Founder and CEO of Core Matters, Host of Titans of the Trades, the bestselling author of Hire Better People Faster, and creator of the Core Fit Blueprint. Growing up with an owner-operator father who worked gruelling hours, Ryan developed a deep passion for helping blue-collar business leaders solve their biggest problem: hiring and keeping the right people. With more than a decade of experience building systems, processes and culture, Ryan helps small- and medium-sized companies transform their recruiting and employee experience into a competitive advantage. His Core Fit Blueprint is used by businesses to stop chasing talent and start attracting it. When you bring Ryan into the conversation, you’re getting someone who doesn’t just talk theory, he delivers actionable strategies with real-world impact, especially for businesses running on tight margins, high expectations, and a need for reliable talent. Connect Ryan https://corematters.com/ [email protected] LinkedIn - Ryan:   / ryanenglin   LinkedIn - Core Matters:   / corematters   LinkedIn - Titans:   / titans-of-the-trades   Facebook:   / thecorematters   YouTube:    / @corefithiring   X: https://x.com/corematters Instagram:   / thecorematters   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Boost Retention and Loyalty with Culture Branding with Nader Safinya Marketing isn’t your biggest problem. Operations aren’t either. The real troublemaker—the one quietly bleeding your business dry—is the gap between what your company says… and what it actually does. In this episode of Marc Haine Live, I sit down with Nader Safinya—The Culture Branding Guy™—to explore a confronting but necessary question: Would YOU buy from you? Would YOU work for you? If your stomach just tightened a little… good. You’re in the right place. About Nader Nader Safinya is The Culture Branding Guy and founder of Blackribbit, where he helps companies close the gap between what they say and what they do. His pioneering Culture Branding methodology connects values to lived experiences across the employee and customer journey, building brands people actually want to work for—and buy from. A world citizen raised across continents, Nader blends psychology, design thinking, and organizational strategy with a vision to harmonize humanity by transforming our relationship with work itself. Connect with Nader https://blackribbit.com [email protected]   / nadersafinya   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Rethinking Leadership with Christy Pretzinger Today's workplace is in a trust crisis. Gen Z is arriving in full force—and they’re not buying into the same management models we grew up with. They’ve seen the burnout, the betrayal, and the BS. So they’re opting out. Not out of leadership, but out of management as we know it. In this episode of Marc Haine Live, I sit down with Christy Pretzinger, the Chief Better Officer herself, to dive into a bold new vision for growing the next generation of leaders: The Better Leader Project. Forget IQ and EQ—Christy introduces us to BQ (the Better Quotient): our personal capacity for improvement, for showing up more human, and for building the kind of workplaces where people don’t just survive—they thrive. About Christy Christy has grown her first company, WG Content, from a modest freelance writing business into a nationally recognized healthcare content consultancy. But her greatest accomplishment is the company's culture, which rests on four core values — empowered, curious, kind, and fun. Under Christy's strategic and visionary leadership, WG Content is a place where employees are appreciated, respected and recognized for their contributions. A company where people grow professionally while building a meaningful life outside of work. In short, an organization where everyone knows they matter. Many years ago, Christy had a coach tell her, "Your business is you, and you are your business. It won't grow until you do." Those words led Christy on a path of continual learning, developing the vital skill of self-awareness and all that goes with it. That growth led to the creation of The BETTER Leader Project, a program designed to foster self-awareness and BETTER leadership in others. Christy is a popular podcast speaker and is co-author of the best-selling book, "Your Cultural Balance Sheet: Keys to creating an environment where people can thrive." She's also a longtime member of Entrepreneurs' Organization (EO), a global nonprofit comprising business leaders from 65 countries. Connect with Christy christypretzinger.com LI:  / christypretzinger   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Visibility Fix: How to Stop Being the Best-Kept Secret with Carrolee Moore You’ve got the expertise. The credentials. The results. Yet somehow, the spotlight keeps finding someone else. Meanwhile, buying decisions are slowing down, and the trust gap between “the known” and “the capable” keeps widening. In this episode of Marc Haine Live, I sit down with Carrolee Moore — The Visibility Fixer — to uncover why the most visible providers keep winning, even when they’re not the best… and how YOU can flip that script. About Carrolee Carrolee Moore is an award-winning speaker, marketing strategist with over 15 years of experience, and CEO of The Podcast Pitching Society, where she helps experts get found, chosen, and paid using strategic storytelling on other people’s podcasts.  Connect with Carrolee https://www.carroleemoore.com/ LinkedIn:   / carroleemoore    Instagram:   / carroleemoore   YouTube:    / @carroleemoore      ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Secret to Productivity Hidden in Your Microsoft 365 Account with Therman Trotman Are your business tools running your business—or running you ragged? Most companies are drowning in digital clutter: Zoom here, Dropbox there, Google Drive somewhere—and no one can find the latest version of anything. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Therman Trotman—aka Mr. SharePoint—to show you how to finally bring calm to your company’s tech chaos. Therman breaks down how Microsoft SharePoint can transform your workplace from a messy digital junk drawer into a streamlined, searchable, and automated hub. You’ll discover how to: Eliminate spreadsheet headaches Centralize files and communication under one roof Automate repetitive tasks Empower your team to actually use the tools they already pay for Stop letting your tech stack sabotage your productivity. Tune in and learn how “people over technology” can finally become your company’s new operating system. About Therman Therman Trotman is the Founder of The SharePoint Helpdesk, where he teaches people how to use SharePoint and other Microsoft 365 Suite technologies to improve their organization and job performance. With more than 20 years of IT expertise in both the public and private sector, he excels at demystifying technology and calming spreadsheet chaos while avoiding the typical "IT guy" vibe. Therman is a veteran, entrepreneur, and family man who also hosts the SharePoint Helpdesk Podcast. Connect with Therman Website: https://www.thesphelpdesk.com/ LinkedIn: https://www.linkedin.com/in/therman-trotman-15790b33/ Facebook: https://www.facebook.com/thesharepointhelpdesk ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

The Spiral Way to Sustainable Growth with Jordanna Eyre Ever feel like scaling your business just means carrying more weight? More stress, more pressure, more late nights? What if the problem isn’t you — it’s the way you’ve been taught to grow? In this episode of Esperience Leadership: The Small Business Podcast, we’re going beyond mindset with Jordanna Eyre, the Chief Sorceress of Life & Business and creator of the Spiral Leadership Methodology. Jordanna reveals why the traditional “hustle and grind” model of leadership is draining your time, energy, and impact — and how the Fibonacci sequence (yes, math!) can help you scale with more flow and less force. You’ll learn how to shift from pressure-driven growth to regenerative leadership — where time expands, creativity flows, and your team thrives. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Jordanna Jordanna Eyre is the founder of Spiral Growth Systems and the creator of the Spiral Leadership Methodology — a transformational framework built on the Fibonacci sequence and the natural energetics of creation. Known as the Chief Sorceress of Life & Business, her methodology empowers visionary leaders to grow expansive movements without the weight — by aligning with the natural systems of creation, where time expands, energy regenerates, and authentic power becomes the fuel. She has worked with leaders from LinkedIn, Microsoft, Cisco, and Stanford, and has supported over 4,500 changemakers across six continents. Her mission is to awaken a global movement of authentic power in leadership — one that transcends broken systems and reconnects us to our innate wisdom.  People come to Jordanna when they’re standing at the edge of the next paradigm — awake to the fact that breaking through old limits in leadership, business, and their own evolution requires an equal breakthrough in the limits of their own consciousness. Connect with Jordanna https://spiralgrowthsystems.com/ [email protected]  LI: https://Linkedin.com/jordannaeyre     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

AI Changed Everything: Is Your Business Still Searchable? with Carl Holden Are you invisible online and don’t even know it? In a world where Google lies (yes, you heard that right) and AI is rewriting the rules of the internet, how do businesses stay visible, competitive—and relevant? In this episode, Marc sits down with Carl Holden—CEO of RankBot and expert at the intersection of Search and AI—to uncover the new reality of search, SEO, and digital visibility. With over 13 years as a marketing agency owner and 250+ hours of AI training, Carl pulls back the curtain on what really works in this AI-infused era. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Carl Carl Holden is the CEO and co-founder of RankBot, an AI-powered SaaS specializing in off-page SEO, backlinks, keyword tracking, and website optimization, making SEO easy, accessible, for his clients, giving them a competitive edge in their industry. With more than 200 hours of AI training from Wharton, IBM, Microsoft, and Google, Carl brings deep expertise in generative AI to the world of digital marketing. He’s also the co-owner of Zellus Marketing, an Amazon Top Author in Marketing and Web Analytics, and a contributor to Forbes and the Huntsville Business Journal. A former Toastmasters world semifinalist, Carl speaks on AI and marketing at events nationwide.  Connect with Carl rankbot.ai   / carlholdenmarketing   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Don’t Be the Weakest Link: How to Protect Your Business from Cyber Risk with Shayne Kawalilak Is your business one click away from chaos? Cybersecurity isn’t just a tech issue—it’s a business survival issue. In this episode, cybersecurity educator and author Shayne Kawalilak joins Marc Haine to expose how everyday habits are making small businesses sitting ducks for cybercriminals. Discover the real risks, the sneaky mistakes that open the door to hackers, and the game-changing strategies your team can use to stay secure. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Shayne Shayne is a writer, mostly. He is currently happily married to his ex-wife and he lives in St. Albert, Alberta, Canada,  where he is homeschooling the last of his nine children. He has been a professional geek for over twenty-five years and he tries to divide his days evenly between his passions; working with technology, writing anything and everything, spending as much time as humanly possible with his family. Connect with Shayne www.RedFlagIT.com www.DontBeTheWeakestLink.com or www.DBTWL.com for short.   / shayne-kawalilak     / shaynekawalilak.author   https://x.com/AuthorShayne ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

The Smart Way to Integrate Legal, Tax & Business Planning with Chris Papin Most small business owners think their LLC protects them. Spoiler alert — it probably doesn’t. In this episode of Marc Haine Live, we’re tackling one of the most expensive mistakes entrepreneurs make: running their business with their legal, tax, and financial advisors working in silos. When your CPA, attorney, and financial planner don’t talk to each other, you pay the price — in taxes, lawsuits, and sleepless nights. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com 🔗 BONUS: Chris is offering a free 30-minute Business & Family Protection Assessment at www.PapinSpeaks.com. About Chris Christopher C. Papin is a licensed Attorney and Certified Public Accountant who specializes in helping small business owners protect and grow their wealth through integrated legal, tax, and business planning. As the founder of Papin Law PLLC and Papin CPA PLLC in Edmond, Oklahoma, Chris offers the rare advantage of both legal and accounting expertise under one roof. Connect with Chris www.papinlaw.com www.papincpa.com www.papinspeaks.com   / chrispapin   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Can you be the Exception Everyone Talks About with Micheal Schoenberger Most businesses hit growth ceilings. You know the feeling—you’re working harder than ever, but the business stalls. Revenues plateau, your team burns out, and momentum fizzles. Break through, and you thrive. Fail to, and your business starts to slip backward. 🛎 In this episode Marc sits down with Mike Schoenberger, CEO of Sunco Communication, who has grown his business 20x in just 8 years by scaling with purpose. We dive into the proven processes that helped Sunco smash growth ceilings, avoid costly pitfalls, and transform into a scalable, values-driven company. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Mike Mike Schoenberger is the CEO and founder of Sunco Communication and Installation Ltd., a high-growth telecommunications company serving clients across Canada. Since embracing the Entrepreneurial Operating System (EOS) in 2017, Mike has led Sunco through consistent double-digit growth, two successful acquisitions, and a transformation into a scalable, values-driven organization. Mike is a passionate advocate for EOS, not just as a business framework but as a philosophy for life. He’s an active member of the Entrepreneurs Organization (EO), mentors through IMYeg and the U of A Venture Mentoring Service, and serves on advisory boards including NAIT’s Mawji Centre and Nanostics DX. Beyond the boardroom, Mike is a public speaker and storyteller who believes in the power of real human connection. He’s also a mountain enthusiast who finds balance and inspiration outdoors with his wife, Jackie Connect with Mike mikeschoenberger.com  www.linkedin.com/in/mike-schoenberger ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Effective Recruitment Doesn't Have to Be Hard with Kyle Patrick Smith Recruiting feels like rolling dice with your payroll—and more often than not, you come up snake eyes. You burn money on ads, ghost top talent, and end up hiring people who look great on paper but disappear faster than a donut in the breakroom. 🛎 In this episode, Marc sits down with Kyle Patrick Smith, CEO of HRKyle Services and veteran of 25 years in corporate HR, to talk about how recruiting doesn’t have to be hard—or expensive. We’ll dive into how hiring has shifted from an HR function to a modern sales and marketing play, why community engagement is your new secret weapon, and how trust and empathy are now more valuable than the latest HR tech stack. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Kyle Over 25 years in Corporate HR and currently the founder and CEO of HRKyle Services, Your Guide Through the World of Work Connect with Kyle www.HRKyle.com ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Lead Through Uncertainty with Confidence with Stephen Shapiro Are you chasing change like a caffeinated squirrel during nut season? Let’s face it—most business leaders are stuck in "reactive mode." A new trend? Pivot. A new competitor? Pivot. A new TikTok dance? You guessed it—pivot. But what if all this flailing is what’s actually breaking your business?  In this episode, Innovation Instigator Stephen Shapiro joins me to expose the costly reality behind knee-jerk strategy: wasted resources, exhausted teams, and growth that looks more like a rollercoaster than a roadmap. Tune in now and take back control of your business! 🎧 BONUS: Email Stephen for a free copy of his audiobook PIVOTAL. About Stephen Stephen Shapiro began his journey in innovation 25 years ago, founding and leading a 20,000-person innovation practice at Accenture. Today, as the author of seven books, including his latest, PIVOTAL: Creating Stability in an Uncertain World, he continues to challenge the status quo and inspire creative breakthroughs. His Personality Poker® card game has been played by over 250,000 people, helping organizations create high-performing innovation teams. Stephen’s expertise has been featured on major television networks like CNBC, USA Network, and TLC, making his work as dynamic on-screen as it is on stage. Offstage, he channels his passion for innovation into magic, blending creativity with the art of making the impossible possible. With presentations in over 50 countries, a 2015 induction into the Speaker Hall of Fame, and his role as a Senior Research Fellow with The Conference Board, Stephen’s impact is as far-reaching as it is transformative. Connect with Stephen www.stephenshapiro.com https://www.linkedin.com/in/shapiroinnovates/ ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Your team isn’t underperforming—they’re quietly quitting with Micheal G. Neece No, not the TikTok trend. We’re talking about your brilliant people—the ones with ideas that could transform your business—but instead of speaking up, they’re silently checking out. Not because of money. Not because of workload. But because of a broken culture that’s invisible… until it’s expensive. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Michael G. Neece—culture strategist, keynote speaker, and kindness-in-leadership expert—to unpack how disengagement, silence, and fear of speaking up are bleeding value from your business. We cover: ✅ The hidden signs of a fragile, failing culture ✅ How to create psychological safety without HR overhauls ✅ Why kindness is the new ROI ✅ The single question you should ask your team today (if you’re brave) If you’ve ever felt like your team knows what’s wrong but no one’s talking about it… this episode is for you. 💡 Book Michael’s free Culture Clarity Call at www.ourfutureiskind.com 🔔 Don’t forget to like, comment, and subscribe to this podcast for weekly insights that help you work on your business—not just in it. About Michael Michael G. Neece is a keynote speaker, author, and culture strategist who teaches leaders how to use kindness as a catalyst for team trust, performance, and innovation. He’s spoken at over 750 events across corporate and educational spaces and is the author of In Kind: Consciously Craft a Meaningful Life and Career. As host of Our Future is Kind, he interviews leaders, futurists, and changemakers about how we create workplaces—and futures—that actually work for people. Connect with Michael www.ourfutureiskind.com  linkedin.com/in/yournextkeynotespeaker Instagram: @michaelgneece Facebook: MichaelGNeeceAuthor YouTube: @YourNextKeynoteSpeaker ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Emotional Contagion: What You Feel, Your Team Feels with Darci Ecker-Popiel Why Do Smart Leaders Fall Apart Under Pressure? Ever felt like your brain short-circuits the moment the pressure’s on? You’re not alone—and you’re not broken. Most performance failures in business aren’t about bad strategy—they’re about overloaded nervous systems.  In this episodeof Experience Leadership, Marc is joined by Mental Performance Strategist Darci EPOPS (because her last name’s longer than a Monday morning), and together we dive into the invisible, expensive problem plaguing businesses: underperforming leaders who look fine on the outside but are fried on the inside. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Darci Darci “EPOPS” ( because my last name is L O N G!) is a Mental Performance Coach and science educator who helps leaders and business operators strengthen their mindset, regulate their nervous system, and build sustainable performance under pressure. With a unique background in neuroscience, coaching, and education, Darci “EPOPS”  brings practical, grounded strategies that help clients move from overwhelmed to optimized. Connect with Darci epopsperformance.com https://www.linkedin.com/in/darci-ecker-popiel-93727686/ @epopsmentalperformance E-PopsPerformance MentalGame Darci (EPOPS PERFORMANCE) Ecker-Popiel   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Family Business, Big Problems: Fix Your Succession Plan with Dr. Doug Gray Is your family business built to last — or are you gambling it away with unclear succession? Too many family-run businesses wait until it’s too late to pass the baton. The result? Confusion. Power struggles. Stalled growth. And sometimes…a complete implosion of legacy. In this episode, we dive deep into the high-stakes world of leadership transitions in family businesses with Doug Gray, PhD — CEO of Action Learning Associates and the guy behind the Next Gen Model. Doug shares practical steps to help family business owners avoid chaos and build continuity that outlives them. From the $85 trillion generational wealth transfer to the roles daughters and matriarchs are playing in rewriting the script — we cover it all. ✅ Learn Doug’s 5-Step Succession Framework ✅ Avoid costly ownership fumbles and private equity nightmares ✅ Build your family legacy with clarity, not confusion 🧠 BONUS: Free seminars and tools to kickstart your journey: 👉 https://www.NextGenPeerGroups.com/the... 👉 https://www.NextGenPeerGroups.com/gifts Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Doug Dr. Doug Gray Ph.D. specializes in leadership development, succession planning, and fostering family unity in enterprising families. With expertise in positive psychology, outcome-based consulting, and executive coaching, he provides assessments and strategic solutions to family-owned firms and leadership teams. Doug excels in conflict resolution, family meeting facilitation, and succession planning, aiming to establish collaborative relationships between generational leaders. He has extensive experience across various business sectors and holds the Professional Certified Coach designation from the International Coaching Federation.  Connect with Doug www.Action-Learning.com www.NextGenPeerGroups.com www.AssessNextGen.com   / doug-gray-phd     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Solve Business Problems with Clarity with Reuven Shelef Feeling stuck in a mess of business problems that won’t quit? You might not have a leadership issue… you might have a tangled one. 🛎 In this episode of Marc Haine Live, we welcome Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting and the creator of the Untangling Complex Challenges™ methodology. Reuven helps leaders, executives, and business owners tackle messy, overwhelming challenges with a clear, practical 7-step process designed to turn chaos into clarity. If you’ve ever faced:  • Interdepartmental friction  • Systems and processes that just don’t talk to each other  • Team dysfunction, poor decisions, and conflicting priorities  • Or just that sinking feeling of “Where do I even start?" This episode is for you. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com. About Reuven Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting, is a strategic engineer with a coach’s heart, renowned for his groundbreaking Untangling Complex Challenges™ methodology. With over three decades of experience in engineering, technology, business transformation, and human dynamics, he has helped Fortune 500 companies, startups, and executives solve intricate challenges, refine business processes, facilitate cross-functional collaboration, and coach leaders. Reuven blends sharp logic with a deep understanding of human behaviour, creating transformative outcomes that go beyond business to personal growth. Through his own life challenges, Reuven developed a methodology that combines tools from engineering, business, and personal development, empowering individuals and teams to break free from roadblocks and move forward with clarity and purpose. His passion is helping people and organizations unlock their full potential, and his reputation as a trusted advisor is built on his meticulous approach, authentic leadership, and commitment to client success. Reuven and OUT OF THE BOX Consulting also have 20 + years of experience with Salesforce.com, as a Certified Salesforce Consulting Partner. Outside of work, Reuven enjoys travelling and exploring the world. Connect with Reuven Website: https://ReuvenShelef.com/ Book a complimentary strategy call with Reuven: https://MeetReuven.com/ LinkedIn:   / reuvenshelef    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Scaling Made Simple: Shift Your Thinking, Grow Your Business with Peter Kovacs Are you leading your business, or is it leading you? If you’re stuck in the daily grind, drowning in decisions, and wondering why your business isn’t scaling the way it should—this episode is for you. In this power-packed conversation, serial entrepreneur and executive coach Peter Kovacs reveals: Why what got you here won’t get you there—and how to shift from hustler to CEO. The hidden mindset traps keeping you stuck (and costing you millions). How to reframe failure and break free from limiting beliefs. The secret to optimizing for serendipity—creating unexpected business breakthroughs. Why selling your business might be the worst day of your life—and how to prepare for real success. How to build a leadership style that scales your business—without burning out. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Peter Peter is a serial entrepreneur, exited founder, and executive coach who helps business owners and entrepreneurs become the leaders their companies need to scale and thrive. Many business owners start with deep expertise in their field but find themselves overwhelmed by the demands of leadership, strategy, and growth. Peter helps them break free from working in the business so they can work on it—developing the mindset, systems, and leadership skills to scale effectively. His own journey has shaped his work. Over 15 years, he founded and built four tech startups, culminating in a successful exit. But after being diagnosed with Multiple Sclerosis, he was forced to confront deeper questions about leadership, purpose, and impact. This led him to redefine success—not just in terms of business growth, but in creating a business that truly serves the owner’s vision and life. Today, Peter brings decades of entrepreneurial experience and a global perspective, having grown up in Hungary, Algeria, and Canada before moving to California. He now coaches leaders, speaks internationally on entrepreneurship and leadership transformation, and helps business owners step into their next level of success with greater clarity and confidence. His insights have been shared on global stages, including Davos during the World Economic Forum, where he speaks on leadership, entrepreneurship, and navigating what’s next. Connect with Peter https://www.cqsavvy.com/   Linkedin.com/iamkovacs   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Real Reason New Companies Fail with Chip Higgens Half of all small businesses fail within five years. Half. That’s not a statistic—that’s a wake-up call.  In this episode of Marc Haine Live, Marc sits down with Chip Higgins to tackle one of the biggest, most expensive problems facing small businesses today: the failure to generate and sustain momentum. About Chip For over four decades, Chip Higgins has dedicated his career to empowering small business owners to transform vision into reality. With a deep foundation in banking and economics—from his earliest days in Winston-Salem to executive leadership in three regional banks—Chip’s business banking strategies consistently earned each institution national “best brand” recognition by Greenwich Associates. Yet, his true focus has always been serving entrepreneurs directly, recognizing the vital role they play in shaping communities and driving economic progress. Chip is the author of The Bizzics Way, a guidebook built on the profound idea that momentum isn’t just a business buzzword—it’s a universal law that shapes lasting success at every level. Through his Bizzics coaching practice, founded in 2019 and now further enriched by his book, Chip demystifies business and leadership for entrepreneurs, offering both practical tools and encouragement for the journey. What fuels Chip’s work is his conviction that every business owner deserves access to resources, coaching, and a champion in their corner. He shows that with the right guidance and the power of momentum, even the boldest entrepreneurial dreams can make the world a better place—one energized step at a time. Resources referenced in the interview Bizzics on Demand: https://bizzics.kit.com/3827f3eef4 15 question Energy Check:  www.bizzics.com/the-bizzics-way-resources. Connect with Chip www.chiphiggins.com www.bizzics.com   / chip-higgins-072a754   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Hiring International Talent? Here’s What You’re Missing with John McGraw Miscommunication at work costs U.S. businesses $2 trillion a year—and diverse teams are especially at risk. In this episode of Marc Haine Live, cultural clarity expert John Edward McGraw reveals how small businesses can avoid communication breakdowns, retain diverse talent, and build high-performing teams through inclusive communication. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About John John Edward McGraw is an Intercultural Communications Coach and the founder of Hiyaku Coaching. Hiyaku (pronounced hee-YA-koo) is Japanese for “leap forward,” and John empowers businesses and international talent to leap over cultural gaps and thrive together. Born and raised in Canada, John’s passion for cultural learning stems from his 15 years of experience as an English instructor in Japan and Canada, where he saw that language skills alone weren’t enough to overcome cultural barriers. An ICF certified coach and intercultural trainer, John has worked with organizations such as JVS Toronto, the Workplace and Immigrant Network in Waterloo, and the Simcoe County Department of Economic Development to foster cultural awareness and help multicultural workplaces thrive. Connect with John HiyakuCoaching.com Linkedin:   / johnedwardmcgraw   Instagram: @hiyakucoaching YouTube: @hiyakucoaching ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How much is frustration costing your business? with Andrew Oxley Frustration—it’s not just a bad day. It’s a flashing neon sign that something is broken. And if you’re ignoring it, your business is bleeding money. In this episode of Marc Haine Live, Marc sits down with executive coach and author Andrew Oxley, who reveals how most leaders completely misread frustration—treating it like a nuisance instead of a strategic clue. Join us as we unpack the Four Faces of Frustration, explore how it sabotages your team and customer experience, and show you how to turn that friction into insight and action. About Andrew Andrew Oxley is a nationally recognized author, speaker, and executive coach with over 30 years of experience helping leaders cut through complexity and drive real, measurable business results. He is the founder of The Oxley Group, a leadership development and consulting firm known for its results-focused approach with clients such as Airgas, Farmer’s Insurance, Gold Creek Foods, Progressive Insurance, Altisource, DEKRA, Coca- Cola Enterprises, Turner Broadcasting, The Weather Channel, Mohawk Industries, CNN, AIG Insurance and COX Communications. Andrew began his career in technical sales after a college professor challenged him to think beyond traditional engineering roles. That led to early success at Trane Canada during Toronto’s historic building boom, where he led one of the most successful sales teams in the company’s history. But despite outward success, Andrew found himself burned out and unfulfilled. A quote he saw in a national newspaper—“The trouble with the rat race is, even if you win, you’re still a rat”—sparked a turning point that led him to ask deeper questions about meaning, leadership, and impact. That personal pivot led to a professional mission: helping leaders achieve more in less time, with more purpose. His programs and books have since impacted tens of thousands of leaders—equipping them with practical tools to simplify decision-making, sharpen focus, and lead with clarity. Andrew is the creator of several proven leadership development programs, including: LeaderShift Retaining Top Talent Coaching for Success Effective Supervision Innovation for Leaders Strategic Influence The Four Faces of Frustration The 3 Roles of a Leader Through every keynote, coaching engagement, and training session, Andrew brings a clear message: leadership doesn’t have to be overwhelming. With the right mindset and tools, leaders can reclaim their time, deepen their impact, and enjoy what they’ve worked so hard to build. Connect with Andrew www.transformingresults.com LinkedIn   / andrew-oxley-b5a7b6   Facebook The Oxley Group | Gainesville GA | Facebook Twitter x.com/AndrewOxley Youtube     / @andrewoxley-theoxleygroup   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Grow Beyond the Numbers: Trust, M&A, and the $10M Mistake with David Miller How do you scale a company using something as intangible as trust? And what happens when you don’t? Most business owners know how to track sales and manage expenses. But what if the real growth catalyst isn’t on your spreadsheet? In this episode of Marc Haine Live, we dive into the high-stakes, high-reward world of scaling small businesses through trust and logic—with none other than “The Growth Alchemist” himself, David Miller. About David David is known as the Growth Alchemist who uses a formula to catalyze small business growth through both the “Method and Magic”. When David Miller was only 20 years old, he advised Warren Buffett on a billion-dollar acquisition in his Tennessee hometown!  David is an entrepreneur & financial strategist with over 20 years of experience scaling multiple companies to 8 figures and beyond. He combines manifestation + measurable milestones to create transformative growth David has bought, sold, merged and spun off dozens of companies in industries from cannabis and fashion to clean energy, finance, and neuroscience.   He is an angel investor, board member, non-profit advisor, passionate foodie, world traveller, health enthusiast and proud father of 4. David guides scaling businesses with a hands-on, “walk the walk” philosophy, combining his personal experiences of success and failure, making his advice both inspiring and actionable.   Connect with David AlchemyofScale.com, scalingmagic.com Instagram: davidmiller.buzz LinkedIn:   / david-miller-business-coach   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Creating Cultures Where People Thrive with Dr. Serena Huang What if the thing that’s killing your team’s productivity isn’t your budget, your tools, or your business model… but your blind spot? In today’s episode of Marc Haine Live, we welcome Dr. Serena Huang—international speaker, teacher, and self-proclaimed “Data and AI Whisperer for Employee Thriving”—to uncover how organizations can use data and AI to create inclusive, human-first workplaces that don’t just check boxes, but actually work. About Serena Dr. Serena Huang is a globally recognized speaker and innovator, renowned for her ability to bridge the gap between data analytics and the human side of business. She brings a unique perspective, having served as a data executive at Fortune 100 companies and later as a Chief Data Officer in a startup environment. Her insights are not just about numbers; they're about understanding the human impact of data and harnessing its power to create a more productive and healthy workplace. A Wiley author, Dr. Huang is also a regular guest lecturer at top MBA programs, where she shares her passion with the next generation of business leaders. Connect with Serena  www.DataWithSerena.com   linkedin.com/serenahhuangphd       / @datawithserena    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.