Responding Productively When Feedback Hurts | Curious Now 45

What should a leader do when they’ve encouraged their team to speak up, they’ve created psych safety, and then their team gives them feedback they didn’t really want to hear: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 Whether and how we respond when people share their perspective with us has a big impact on whether they will do it again later. Pockets of culture around us are not set in stone; they’re built moment by moment based on how we talk to each other. Our experience as receivers of feedback and our actions shape how feedback will emerge in the future. Workout of the week: Say thank you when someone gives you feedback, even if the feedback doesn’t feel welcome. Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety