Responsible AI at Enterprise Scale | Phillip Swan + Robin Ayoub on Trust, ROI & Iridius

Welcome to Episode 116In this episode of the Localization Fireside Chat, I sit down with Phillip Swan, Co-Founder of Iridius.ai. We discuss how enterprises in highly regulated industries such as pharma and manufacturing can adopt AI responsibly. From governance and compliance to ROI and customer-centric design, this conversation offers a clear path to trusted AI at scale.What you will learn in this episode:Why trust and governance are non-negotiable for enterprise AIHow Iridius delivers a “solution factory” for regulated industriesThe difference between targeting small pain points vs. “migraine” problemsHow compliance, security, and data jurisdiction are built into the processReal examples of ROI in pharma validation and enterprise workflowsChapters0:00 Welcome and introduction 2:00 Phillip’s journey into tech and entrepreneurship 6:00 Customer-centric design and “grokking” your customer 12:00 Selling AI in B2B: enterprise vs. mid-market 16:00 Inside Iridius: what the company does and why it matters 22:00 Compliance, governance, and responsible AI guardrails 30:00 AI in customer support and real-world applications 36:00 Data jurisdiction, security, and encryption in AI 40:00 ROI, migraine-level problems, and scaling AI adoption 45:00 Closing thoughts and how to connect with Phillip SwanConnect With Us Podcast on Spotify: https://open.spotify.com/show/5OoURgc29R31XPGzOWL9iX Apple Podcasts: https://podcasts.apple.com/us/podcast/localization-fireside-chat/id1688770183 Blog: https://www.robinayoub.blog LinkedIn: https://www.linkedin.com/in/robinayoub/ Email: [email protected] with Phillip Swan LinkedIn: https://www.linkedin.com/in/phillip-swan/ Iridius: https://iridius.aiDisclaimer The Localization Fireside Chat is a personal project. Views shared are those of the host and guests. Content is not sponsored, not an endorsement, and does not represent any organization or affiliation. CreditsHost: Robin Ayoub, Founder, Localization Fireside ChatConnect and watch moreWebsite: www.L10NFiresideChat.comSpotify: https://open.spotify.com/show/5OoURgc29R31XPGzOWL9iXBe a guest: https://calendly.com/robin-ayoub/localization-fireside-chat-podcast-recordingLinkedIn: https://www.linkedin.com/in/robinayoub/Support the showShare the episode with a friend. Subscribe on YouTube and Spotify. Leave a short review.DisclaimerViews are for education and discussion. Apply judgment in your own context.Tags#L10NFiresideChat #localization #hiring #recruiting #leadership #ai Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.