EPISODE · May 15, 2026 · 9 MIN
Retail Crime, AI Commerce & Why Stores Are Expanding Again
from The Retail Podcast (Video Feed) · host The Retail Podcast
AI is reshaping commerce. Retailers are investing in stores again. And organized retail crime has become one of the industry’s biggest policy priorities. This week, Jill Dvorak from the National Retail Federation joins Five Things Friday - USA Edition to discuss: The latest organized retail crime legislation Amazon vs Perplexity and the implications for retail AI Why physical retail expansion is accelerating The future of personalization and customer ownership NRF APAC and global retail innovation trends A concise executive briefing for retail leaders, commerce strategists, and technology decision-makers. Chapters / Segment Markers 00:00 — Welcome to Five Things Friday 00:18 — Jill Dvorak and the NRF Explained 00:58 — Organized Retail Crime Bill Passes the House 02:12 — Amazon vs Perplexity and AI Commerce 03:24 — Why Retailers Need AI Guardrails 03:48 — Target’s Strategy and Influencer Partnerships 04:55 — Why Retailers Are Opening More Stores 05:59 — NRF APAC Singapore Preview 08:24 — NRF Europe Paris Preview 08:47 — Closing Thoughts
What this episode covers
“Retail is entering a new phase - AI is changing customer relationships, organized retail crime is becoming a political issue, and the biggest retailers in the world are opening more stores, not fewer.”
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Retail Crime, AI Commerce & Why Stores Are Expanding Again
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