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Retail is a Conversation: Smarter Customer Communication with Yan Lee of Zidy

EPISODE · Sep 16, 2025 · 40 MIN

Retail is a Conversation: Smarter Customer Communication with Yan Lee of Zidy

from NBDA: Bicycle Retail Radio · host National Bicycle Dealers Association

With tighter margins and communication expectations evolve, it’s never been more important to meet customers where they are.In this episode, Yan Lee, Affiliate Manager at Zidy, shares how smart retailers are moving beyond static websites to create fast, personal, and effective communication-plus, hear practical tips for engaging new riders and digital-first shoppers.Support the show

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Retail is a Conversation: Smarter Customer Communication with Yan Lee of Zidy

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