Retail Revolution: Navigating the Skills Landscape of Tomorrow

Step into the dynamic world of wholesale and retail with Mr. Tom Mkhwanazi, CEO of the Wholesale & Retail Skills Education and Training Authority as he unveils the expansive landscape of skills and opportunities in an industry often overlooked by South Africa's youth. In this eye-opening episode of The Industry 4.0: Future Skills, we explore the hidden depths of a sector that stretches from the cashier's desk to the heights of supply chain management, logistics, and beyond. The WR SETA CEO with over three decades of public service and a rich background in education, shares his insights on the transformative potential of retail and wholesale for young entrepreneurs and job seekers alike. He highlights the vast array of careers within the sector, emphasizing the need for an integrated approach to career guidance that goes beyond the storefront to reveal the bustling activity behind the scenes. As South Africans approach 30 years of democracy Mr Tom Mkhwanazi reflects on the evolution of the sector, the changing landscape due to digitalization, and the pivotal role of informal traders in the economy. He discusses the significance of upskilling and reskilling for the digital age, the advent of e-commerce, and the exciting potential of gaming and virtual reality in career exploration.