Retailers Race to Win AI Shopping | Winston–Salem News

Shoppers are flooding AI chatbots like ChatGPT and Gemini for product advice, forcing retailers to rethink how they appear in these digital search results—without sacrificing the customer data that fuels their sales. With 30% of e-commerce users turning to ChatGPT for research, brands must now optimize for AI visibility while preserving direct customer relationships. As AI platforms integrate pricing and product details, retailers scramble to ensure accurate, compelling feeds to stay competitive in this new shopping frontier. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/1d5883c6d61645e0