Rethinking Feedback: What Actually Helps Learners Grow Part 1: PREPARE

This episode begins a three‑part series exploring what actually helps feedback lead to meaningful learner growth, alongside Dr. Natalie Kennie‑Kaulbach.In Part 1, we focus on the Prepare phase - the work that happens before feedback is given. While feedback often feels like a single conversation, we explore why it is more effective to view feedback as a process that unfolds over time.We introduce a practical framework - Prepare, Connect, Coach, Continue - and discuss how preparation shapes the clarity, purpose, and impact of feedback. This includes being intentional about the type of feedback, the task it is anchored to, the learner’s development, and the expectations of the setting.References:Armson et al., “Identifying Coaching Skills to Improve Feedback Use in Postgraduate Medical Education.” https://doi.org/10.1111/medu.13818.Mnatzaganian et al., “The Preceptors’ Toolkit for Working with Struggling Pharmacy Students.” https://doi.org/10.3390/pharmacy13030066.Molloy et al., “Developing a Learning-Centred Framework for Feedback Literacy.” https://doi.org/10.1080/02602938.2019.1667955.Sargeant et al., “Facilitated Reflective Performance Feedback.” https://doi.org/10.1097/ACM.0000000000000809AI Attribution Statement Some planning and drafting for this work was supported using generative AI (Microsoft Copilot). The authors reviewed, edited, and finalized all content to ensure it reflects evidence‑based practice, professional judgment, and educational intent.Resources linked:https://www.dal.ca/faculty/health/pharmacy/programs/related-resources.htmlDisclaimerThe Preceptor’s Compass podcast is intended for general educational and informational purposes only. It is not a substitute for professional medical advice, clinical judgment, or institutional guidelines. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the official policies or positions of any academic institution or employer.References to third-party materials, websites, or content do not constitute endorsement and may not reflect the views or standards of the host or contributors. The podcast assumes no responsibility for the accuracy, legality, or content of any external sources mentioned.Limitation of LiabilityThe podcast, its hosts, and guests expressly disclaim all liability for any direct, indirect, incidental, or consequential damages arising from the use of or reliance on information presented in this podcast. The Practice Experience Program at the Dalhousie College of Pharmacy assumes no responsibility or liability for the content of this podcast or any actions taken based on its discussions.