Rethinking Feedback: What Actually Helps Learners Grow Part 3: CONTINUE

In the final episode of this three‑part series, we focus on the Continue phase - what happens after feedback conversations, when insight does not yet lead to change. Joined by Dr. Natalie Kennie‑Kaulbach, we explore how moving from agreement to action often requires clear goals, structured follow‑up, and shared accountability.We introduce feedback as a graduated process, where adding structure, documentation, and early consultation are not signs of failure, but essential supports for learner development, preceptor confidence, and patient safety. By reframing escalation as part of good teaching, feedback becomes a sustained process that supports meaningful change over time.References:Armson et al., “Identifying Coaching Skills to Improve Feedback Use in Postgraduate Medical Education.” https://doi.org/10.1111/medu.13818.Mnatzaganian et al., “The Preceptors’ Toolkit for Working with Struggling Pharmacy Students.” https://doi.org/10.3390/pharmacy13030066.Molloy et al., “Developing a Learning-Centred Framework for Feedback Literacy.” https://doi.org/10.1080/02602938.2019.1667955.Sargeant et al., “Facilitated Reflective Performance Feedback.” https://doi.org/10.1097/ACM.0000000000000809AI Attribution Statement Some planning and drafting for this work was supported using generative AI (Microsoft Copilot). The authors reviewed, edited, and finalized all content to ensure it reflects evidence‑based practice, professional judgment, and educational intent.Resources linked:https://www.dal.ca/faculty/health/pharmacy/programs/related-resources.htmlDisclaimerThe Preceptor’s Compass podcast is intended for general educational and informational purposes only. It is not a substitute for professional medical advice, clinical judgment, or institutional guidelines. The views and opinions expressed by the host and guests are their own and do not necessarily reflect the official policies or positions of any academic institution or employer.Listeners are encouraged to use their own professional discretion and consult relevant policies, regulatory bodies, or academic programs when applying any information discussed. Reliance on content from this podcast is at the listener’s own risk.References to third-party materials, websites, or content do not constitute endorsement and may not reflect the views or standards of the host or contributors. The podcast assumes no responsibility for the accuracy, legality, or content of any external sources mentioned.Limitation of LiabilityThe podcast, its hosts, and guests expressly disclaim all liability for any direct, indirect, incidental, or consequential damages arising from the use of or reliance on information presented in this podcast. The Practice Experience Program at the Dalhousie College of Pharmacy assumes no responsibility or liability for the content of this podcast or any actions taken based on its discussions.