Rethinking Insurance with Behavioral Science and Artificial Intelligence

In this episode of the Get Plugged In podcast, Dale Hall, Managing Director of Research at the Society of Actuaries Research Institute, explores the intersection of behavioral science and artificial intelligence in insurance. Dale is joined by Peter Hovard, VP, Chief Behavioural Scientist at Reinsurance Group of America and PhD in Experimental Psychology, and Rosmery Cruz, Executive Director of Behavioural Data Science for a discussion on how behavioral insights and AI are reshaping insurance decisions, product design, communication, and sensitive consumer interactions. Listeners will hear practical perspectives on how behavioral science has already improved insurance experiences, how AI may change consumer expectations, and what exciting developments may be ahead for actuaries and insurance professionals. Listen in to learn how behavioral science and AI can help rethink the future of insurance. Visit our Artificial Intelligence landing page Send us your feedback at [email protected]