Rethinking Lean: Delivering Value with Purpose

In the episode, Dr. Lisa Yerian, Dr. James Gutierrez, and Dr. Jeffrey Chapman explore how Lean goes beyond cost-cutting to become a purpose-driven approach that empowers caregivers, improves processes, reduces burnout, and enhances patient outcomes. Through real examples—from redesigning workflows to improving access, teamwork, and caregiver wellbeing—the conversation highlights how Lean creates sustainable value and transforms the culture of care.