Rethinking Supply Chain to Business Resiliency

Supply chains were shaken by the pandemic, and organizations everywhere are rethinking how to build true resiliency. In this CIO Talk Network episode, Amiee Bayer-Thomas, Chief Supply Chain Officer at Ulta Beauty, joins Sanjog Aul to explore the future of supply chain leadership. She discusses e-commerce acceleration, forecasting challenges, partner alignment, automation, culture, and the three-chapter playbook Ulta used to rebuild. A practical and insightful resource for supply chain, operations, and IT leaders. Topics Covered:   00:00 – Intro 01:09 – Pandemic shock 03:22 – What changed in supply chain 05:03 – Consumer expectations + omni shift 08:32 – Data, forecasting & decision-making 12:33 – Culture + people-first leadership 15:28 – Tech vs labor reality 18:27 – Simplify vs evolve 23:58 – Ulta's supply chain playbook 29:20 – Partner alignment 33:18 – Collaboration beyond recovery 35:12 – Engaging associates 39:28 – Leadership message (Watch & Listen)   Website Episode Page (Transcript + Summary): https://www.ciotalknetwork.com/rethinking-supply-chain-to-business-resiliency/ Vimeo: https://vimeo.com/ciotalknetwork Follow CTN   LinkedIn: https://www.linkedin.com/company/cio-talk-network X (Twitter): https://twitter.com/ciotalknetwork Website: https://www.ciotalknetwork.com