Rethinking the Guest Experience

This week on Green Tagged we cover the controversy surrounding Ocean Park in Hong Kong and then discuss other news that impact the guest experience worldwide. Stories covered: “Ocean Park in Hong Kong to overhaul business model,” “Ocean Park must show its will to survive,” “JRA partners with Holocaust & Humanity Center to present new AI exhibit,” “Disney's Jungle Cruise Attraction is Getting an Update,” “What 'vaccine passports' mean for your summer vacation,” “Lower House OKs ¥19 trillion extra budget despite criticism of virus measures.”