Returns: The $850 Billion Market . Happy Returns' Juan Hernandez Campos sits with Christine Russo. Will AI solve this problem? episode artwork

EPISODE · Apr 15, 2026 · 18 MIN

Returns: The $850 Billion Market . Happy Returns' Juan Hernandez Campos sits with Christine Russo. Will AI solve this problem?

from What Just Happened · host Christine Russo

What Just Happened | Episode Recap Christine Russo sits down with Juan Hernandez Campos, COO of Happy Returns, a UPS company, to dig into one of retail's most expensive and underappreciated problems: returns. The numbers alone are staggering, and Herna...

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Returns: The $850 Billion Market . Happy Returns' Juan Hernandez Campos sits with Christine Russo. Will AI solve this problem?

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This episode was published on April 15, 2026.

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What Just Happened | Episode Recap Christine Russo sits down with Juan Hernandez Campos, COO of Happy Returns, a UPS company, to dig into one of retail's most expensive and underappreciated problems: returns. The numbers alone are staggering, and...

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