Revenue Cycle, AI, and the Future of Healthcare Work

What changes — and what stays the same — in healthcare revenue cycle over a 30-year career? In this episode of Compliance Conversations, CJ Wolf speaks with Vanessa Moldovan, Head of RCM Strategy at Magical, about her career journey through physician revenue cycle operations, coding, auditing, education, consulting, and health technology leadership. Vanessa shares firsthand perspective on the operational challenges healthcare organizations continue to face, why education remains one of the biggest gaps in revenue cycle, and how emerging technologies like agentic AI are beginning to reshape workflows across the industry. Topics discussed include: Why many denial and reimbursement challenges still persist today The growing intersection between revenue cycle and health technology How AI can support — not replace — experienced professionals The importance of compliance oversight in automation initiatives Career growth opportunities for coding, billing, and auditing professionals Why healthcare expertise is becoming essential for health tech companies This conversation offers valuable insight for compliance leaders, coders, auditors, revenue cycle professionals, healthcare executives, and anyone navigating the evolving healthcare reimbursement landscape. You can also check out the For the Love of Revenue Cycle Podcast here.  Thank you for listening! Please share, like, and subscribe.If you'd like to see more compliance and auditing content feel free to follow us on social media.LinkedInYoutubeFacebookInstagramCheck out our resource center and weekly compliance newsletter for additional compliance and auditing content from our experts.