Revolutionising Retail Training at Ann Summers with Becky West

In this interview, Adam speaks with Becky West, Head of Learning and Development at Ann Summers. Becky started her career as a teacher and moved into the Leisure and tourism industry as a frontline manager. Becky found her niche in the world of learning and development nearly 10 years ago. She’s worked in senior L&D roles for Merlin Entertainments, Entain and, most recently, heads up the learning and development function for iconic retailer Ann Summers. She brings to the table experience in coaching, inspiring and developing both front-line teams and senior leaders, with a real passion for creating commercial returns from learning.In this brilliant episode, Adam and Becky speak about the power of social learning and the profound impact it can have on a business.