Revolutionizing Healthcare: Leading with Compassionate Connection and Innovation

In this episode, Jamey interviews Dr. Janice Walker, the CNO at Baylor Scott and White Health, where they delve into the transformative power of compassionate connection and innovation in healthcare settings. They explore how the industry is being reimagined and transformed by leadership approaches, technology advancements, and human experiences. They uncover strategies to prevent and mitigate workplace violence to enforce a culture of respect and ensure the well-being and security of individuals everywhere.For more engaging episodes and insightful discussions visit: https://www.amnhealthcare.com/amn-insights/elevate-care-podcast/------------------------------------------------------------------- TIMESTAMPS(00:17) Introduction(05:17) Prioritizing a Candidate Centric Experience(14:09) Workplace Violence in Healthcare Settings(19:47) Beneficial Support Structures(25:00) Improving Healthcare Environments(27:40) Leveraging Technology to Predict and Prevent Threats(34:00) Compassionate Connection(35:24) Janice’s Challenge------------------------------------------------------------------- ABOUT THE GUESTJanice Walker is chief nursing officer (CNO) at Baylor Scott & White Health, the largest not-for-profit health system in Texas. The system’s integrated delivery network includes Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, Baylor Scott & White Quality Alliance and its leading digital health platform, MyBSWHealth. Through 51 hospitals and more than 1,200 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care, as well as an array of virtual and in-home services.As CNO, Walker focuses on pursuing excellence in every aspect of patient care through the advancement and integration of professional nursing practices.Prior to her current role, Walker served in System nursing leadership at the hospital and division level and as chief operating officer at Baylor Scott & White All Saints Medical Center – Fort Worth. Previously, she was vice president/CNO at Texas Health Presbyterian - Wilson N. Jones (Sherman, Texas) and Freeman Neosho Hospital (Neosho, Missouri).A Johnson & Johnson Wharton Fellow, Walker received her bachelor’s degree in nursing from Henderson State University, and both a master’s of business administration degree in healthcare management and a doctorate in healthcare administration from the University of Phoenix. Sponsors: We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare. Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.