Revolutionizing the Guest Experience With Eric Knott episode artwork

EPISODE · Jan 9, 2024 · 20 MIN

Revolutionizing the Guest Experience With Eric Knott

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailUnlock the secrets behind the fast-food revolution with Eric Knott, COO of PDQ, as we discuss the art of enhancing the guest experience in the bustling restaurant industry. Learn how PDQ's dedication to quality goes beyond mouthwatering meals, delving into the heart of their team dynamics and community engagement. As we examine the ripple effects of business practices on both community and industry, you'll grasp how PDQ is setting a new standard for fostering lasting relationships and exceptional service.In this episode, you'll learn from Eric about:Daring operational choicesPivotal role of feedbackImpact of guest engagementMore!Thanks, Eric!

Episode metadata supplied by the publisher feed · Published Jan 9, 2024

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Revolutionizing the Guest Experience With Eric Knott

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This episode is 20 minutes long.

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This episode was published on January 9, 2024.

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