Revolutionizing the Guest Journey Part 1 of 2: From Inspiration to Pre-Arrival

How can hotels create personalized guest experiences from the moment of inspiration to pre-arrival? Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, business growth development, strategic marketing frameworks, and sales strategy. His professional career is highlighted with executive roles as CEO of PROVision Partners, VP of Strategic Marketing for Quore; Chief Sales and Marketing Officer for Intelity; VP of Global Marketing for Newmarket International & Amadeus Hospitality; Founder, President, and CEO of Libra OnDemand; VP of Technology and Distribution for Palmer Hospitality Group; VP of Karyon Distribution Services for SoftBrands Hospitality; and Chief Business Officer of MAI Systems. He has served or currently serves, as a committee member of select organizations and industry associations including the MPI Foundation Global Board of Trustees, the HFTP Executive HITEC Vendor Council, the Rosen College of Hospitality Management, the HTF Content Council, and a member of various Board of Advisors for hospitality technology organizations. In addition to serving as an industry-leading consultant, Hopkins is a published contributor to the hospitality trades, and a participant in industry webinars, roundtables, and podcasts.